Briana A. Martin
Downey,CA
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Passionate about supporting students to help them achieve both academic and personal success. Collaborates with fellow professionals and parents to promote stimulating student learning environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Downey Unified School District
Downey, CA
07.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Special Education Instructional Assistant
Swing Education
Hawthorne, CA
10.2023 - Current
- Provide support to help students with special needs learn and grow.
- 1:1 aide for children with autism and other special needs.
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Monitor student classroom and outdoors activities to promote student safety.
- Establish professional relationships with parents and other teachers to increase rapport and support.
ESL Teaching Assistant and Tutor
NALCAP España
Valencia, Spain
10.2022 - 06.2023
- Moved abroad to teach high school English in Valencia, Spain.
- Regularly planned, taught, and oversaw English lessons.
- Tutored students who were taking English entrance exams for university.
- Collaborated with the school's administrators and teachers to create new lesson plans and student activities.
- Created a fun and organized learning environment.
IT Support Specialist
UCLA Information Technology
Los Angeles, CA
03.2020 - 03.2022
- Developed excellent customer service and support over the phone and in person to solve technical issues.
- Identified, explained, and resolved problems with both Windows and Macintosh operating systems and our supported software and services, such as email client software, proxy server configuration, etc,
- Frequently helped UCLA students, faculty, professors, and staff over the phone with accessing their login information, resetting their login credentials, activating DuoPush on their phone, or anything else they may need assistance with involving UCLA-affiliated accounts like Gmail, UCpath, and MyUCLA.
Customer Service Representative
UCLA Student Technology
Los Angeles, CA
11.2019 - 03.2020
- Inventory management of office and clerical supplies.
- Handled incoming communications, including phone and email.
- Helped students with computer problems in person or over the phone through troubleshooting and triage.
- Actively listened to students, handled concerns quickly and escalated major issues to supervisor.
Front End Associate
Costco
Norwalk, CA
10.2017 - 01.2019
- Accurately accounted for all merchandise and processed payments.
- Assisted with all operational culinary kitchen needs including, preparing, cooking, and packaging.
- Worked Closing shifts which entailed cleaning and organizing the warehouse and food court.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Lifeguard and Swim instructor
Downey Aquatic Center
Downey, CA
10.2015 - 01.2017
- Instructed swimming lessons for children ages 4-16.
- Taught swimming lessons to children with disabilities.
- Helped small children ages 3 to 4 learn how to swim.
- Supervised swimming activities at the aquatics facility and ensured that policies, guidelines, and safety procedures were followed.
- Warned swimmers of improper activities or danger and enforced pool regulations and water safety policies.
Education
Bachelor of Arts - Political Science
UCLA
Los Angeles, CANo Degree - General Education
Long Beach City College
Long BeachSkills
- Instructional Support
- Parent-teacher communication
- Empathy
- Leadership and Collaboration Skills
- Adaptability and Resilience
- Behavioral Plan Management
- Classroom Organization
EXTRACURRICULAR AND VOLUNTEER WORK
UCLA Undergraduate Student Association Council (USAC) Facilities Commission (FAC)
Access on Board co-project director
- Planned and directed weekly meetings with my committee.
- Oversaw multiple projects focused on disability awareness and advocacy.
- Advocated and ensured that UCLA's campus facilities adhered to the ADA code.
- Spread awareness on ableism and how to be a better ally to the disabled community via town hall meetings and presentations.
Volunteer College Admissions Advisor
- Assisted and guided high school seniors in applying to their desired universities.
- Ensured students met all application requirements.
- Edited, revised, and provided feedback on personal insight and essay questions.
- Met with students via Zoom multiple times a week to review their applications and answer any questions.
- Successfully helped students get into their top-choice universities.
Certification
Emergency 30-Day Substitute Teaching Permit
CPR and First Aid Certified, Infants and Adults
Certificate of Clearance
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Downey Unified School District
07.2024 - Current
Special Education Instructional Assistant
Swing Education
10.2023 - Current
ESL Teaching Assistant and Tutor
NALCAP España
10.2022 - 06.2023
IT Support Specialist
UCLA Information Technology
03.2020 - 03.2022
Customer Service Representative
UCLA Student Technology
11.2019 - 03.2020
Front End Associate
Costco
10.2017 - 01.2019
Lifeguard and Swim instructor
Downey Aquatic Center
10.2015 - 01.2017
Bachelor of Arts - Political Science
UCLA
No Degree - General Education
Long Beach City College