Project Manager with 18 years of extensive experience in various construction industries, specializing in residential projects for the past 8 years. Demonstrates exceptional skills in project management, field support, coordination, budgeting, procurement, and customer service, ensuring successful project completion and client satisfaction. Passionate about joining a dynamic team to drive goal achievement and shared success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
Siteworks Landscape, Inc
06.2020 - 09.2024
Coordinate material procurement and maintain project schedules and quality standards
Review financial documents, generate invoices, and optimize project cash flow
Oversee subcontractors and field personnel, ensuring smooth project execution
Optimize project cash flow through strategic collections, invoice management, and efficient change order processing
Maintain project integrity via comprehensive plan reviews, scope change tracking, and meticulous documentation management
Elevate project closeout efficiency by implementing creative solutions for punch list completion and warranty management
Foster stakeholder alignment by conducting weekly site meetings, coordinating with subcontractors, and maintaining open communication channels.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Managed landscape construction projects from inception to completion, ensuring timely delivery and budget adherence.
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Reviewed and conformed project plans and specs, enhancing accuracy and compliance with industry standards
Managed bid bonds and insurance requirements, reducing project risks and ensuring financial security
Created and maintained detailed estimating files, improving project tracking and cost estimation accuracy
Advertised for subcontractor quotes, expanding vendor network and fostering competitive bidding.
CONTRACT ADMINISTRATOR
Lenox Homes
04.2018 - 01.2019
Prepare, submit and process change orders to subcontractors and ensure timely execution
Track all buyer upgrades, request special pricing from subcontractors, track builder/buyer costs, and prepare release to construction
Procurement, process commitment authorizations, cost coding and assisting accounting and sales departments
Subcontractor vetting, request trade specific bids, assist with contract preparation for awarded subcontractors
Review plans and elevations for take offs and requested changes
Prepare site binders with project specific documentation for job Superintendents
Maintenance and distribution of schedule timelines and meeting minutes from weekly team meetings
Conducted thorough quality control inspections, creating detailed punch lists to ensure flawless home turnovers
Improved procurement processes and cost coding accuracy
Vetted subcontractors, solicited trade-specific bids, and assisted in contract preparation
Facilitated smooth project execution through effective team coordination
Developed and implemented a buyer/builder upgrades program, enhancing customer satisfaction
Streamlined HOA submittal and approval processes for improved efficiency.
OFFICE MANAGER/CONTRACT/PROJECT ADMIN
Caldecott Construction, LLC.
12.2017 - 04.2018
Coordinated architects and engineers to meet deadlines and quality standards, ensuring project success
Reviewed and generated accurate take-offs from plans, improving bid accuracy and project cost control
Managed contracts, change orders, and documentation, enhancing organizational efficiency and compliance
Scheduled and attended trade inspections, ensuring adherence to building codes and regulations
Assisted in all project management phases, contributing to timely and successful project completions
Implemented efficient financial management practices, overseeing timecards, invoicing, and accounting tasks to ensure fiscal accuracy and timely payments.
PROJECT MANAGER
Kimmich Construction
06.2017 - 11.2017
Managed material procurement and logistics, ensuring timely project completion and cost efficiency
Supervised site operations and quality control, leading to high client satisfaction and zero delays
Coordinated with subcontractors and city officials, maintaining compliance and smooth workflow
Developed project schedules and assisted with budgeting, optimizing resource allocation
Maintained project documentation and digital files, ensuring easy access and accuracy
Facilitated effective communication among clients, vendors, and subcontractors, fostering a cohesive team environment and streamlining project flow.
PRODUCTION ASSISTANT (PROJECT MANAGER)
Home Healing Renovations, Inc.
02.2016 - 06.2017
Managed project records, schedules, and documents, ensuring timely completion and compliance
Scheduled and attended all trade and city inspections, maintaining regulatory standards
Supervised work crews and subcontractors, optimizing productivity and quality
Processed change orders, ensuring accurate execution by field personnel
Attended weekly client meetings, logging notes and addressing project needs
Foster client relationships through regular meetings, guiding design choices and material selections to align with project vision and budget constraints
Streamline administrative processes, managing project documentation, change orders, and financial transactions to maintain operational efficiency
Drive project success by coordinating with field crews, reviewing work plans, and overseeing quality control to deliver exceptional renovation outcomes.
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
SERVICE MANAGER/COORDINATOR
Automatic Controls Engineering
02.2011 - 12.2015
Directed departmental operations, ensuring seamless service coordination and high client satisfaction
Resolved client inquiries, coordinated service requests, and dispatched technicians promptly
Scheduled and managed resources, including technicians, project managers, and subcontractors
Handled accounts and contracts, ensuring accurate execution and monitoring
Created and invoiced service dispatches, followed up on open tickets, and managed collections
Fostered strong relationships with clients, vendors, and subcontractors, ensuring seamless coordination of projects and service delivery
Meticulously managed account documentation, proposals, and control drawings, maintaining high standards of accuracy and professionalism.
ASSISTANT PROJECT MANAGER
A &D Automatic Gate & Access
01.2008 - 03.2010
Logged and tracked all incoming jobs, ensuring accurate records and smooth workflow
Constructed and maintained project files, enhancing organization and efficiency
Coordinated schedules and site meetings, improving communication among teams and stakeholders
Issued purchase orders and managed material orders, ensuring timely installations
Handled billing processes, contributing to financial accuracy and client satisfaction.
SERVICE DEPT. COORDINATOR/DISPATCHER
LJ Kruse Plumbing & Heating
11.2006 - 12.2007
Processed and created service work orders, ensuring timely and accurate documentation
Managed HVAC maintenance agreements, enhancing client satisfaction and retention
Coordinated and supervised field personnel, optimizing team efficiency and job completion rates
Handled inbound service calls and proactive follow-ups, improving customer service experience
Directed contract jobs, ensuring project milestones were met within budget and timeframe.
CUSTOMER SERVICE/SALES ADMIN.
Svendsen's Marine Distributing
04.2005 - 11.2006
Managed high-revenue commercial accounts, improving customer service and resolving public relations issues
Supported sales team to meet objectives, managed inventory, and fulfilled orders efficiently
Ensured accurate inventory tracking and timely order fulfillment
Provided comprehensive support to sales initiatives.
SERVICE DISPATCHER/SUPERVISOR
A&D Automatic Gate & Access
07.2002 - 04.2005
Ensured repeat business through comprehensive follow-up and customer satisfaction initiatives
Monitored and distributed workload assignments, optimizing technician efficiency
Supervised service technicians, fostering a collaborative and productive work environment
Prepared and maintained departmental documents, ensuring accuracy and compliance
Meticulously prepared and maintained departmental documents, ensuring accurate record-keeping and streamlined communication across service teams
Fostered a cohesive team environment, aligning service technicians' efforts with company goals to enhance overall performance and client relationships
Implemented new follow-up strategies, significantly boosting repeat business and solidifying long-term customer loyalty in the automatic gate industry.
Education
Certification - Interior Design
Ashworth College
Norcross, GA
2007
Skills
Project Management
Scheduling
Project tracking
Stakeholder Communications
Advanced problem solving
Budgeting and forecasting
Contract Administration
Team Bonding
Purchasing and procurement
Project Planning
Client rapport
Meeting facilitation
Additionalinformation - Volunteerexperience
Gepda USA (animal rescue)
American Cancer Society
Oakland Animal Services
Certification
Sexual Harassment Training
Languages
Spanish
Professional Working
Timeline
PROJECT MANAGER
Siteworks Landscape, Inc
06.2020 - 09.2024
ESTIMATING ADMINISTRATOR
American Civil Constructors West Coast
03.2019 - 06.2020
CONTRACT ADMINISTRATOR
Lenox Homes
04.2018 - 01.2019
OFFICE MANAGER/CONTRACT/PROJECT ADMIN
Caldecott Construction, LLC.
12.2017 - 04.2018
PROJECT MANAGER
Kimmich Construction
06.2017 - 11.2017
PRODUCTION ASSISTANT (PROJECT MANAGER)
Home Healing Renovations, Inc.
02.2016 - 06.2017
SERVICE MANAGER/COORDINATOR
Automatic Controls Engineering
02.2011 - 12.2015
ASSISTANT PROJECT MANAGER
A &D Automatic Gate & Access
01.2008 - 03.2010
SERVICE DEPT. COORDINATOR/DISPATCHER
LJ Kruse Plumbing & Heating
11.2006 - 12.2007
CUSTOMER SERVICE/SALES ADMIN.
Svendsen's Marine Distributing
04.2005 - 11.2006
SERVICE DISPATCHER/SUPERVISOR
A&D Automatic Gate & Access
07.2002 - 04.2005
Certification - Interior Design
Ashworth College
Sexual Harassment Training
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