Brianah Lowe
Sacramento,CA
Summary
Developed strong organizational and communication skills in fast-paced corporate environment. Proficient in managing schedules, coordinating travel, and handling confidential information. Seeking to transition these skills to new field to contribute to different organizational setting.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Executive Assistant
One For Justice
08.2024 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Facilitated positive relationships between executives, clients, staff, vendors, partners, fostering a collaborative work environment.
- Organized and managed team tasks using Asana.
- Streamlined internal communication among team members by utilizing collaboration tools like Slack or Microsoft Teams effectively during project coordination efforts.
Data Entry Clerk
Hollins Electric
06.2023 - Current
- Organized files according to established procedures for easy retrieval later on.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained updated knowledge of industry trends related to data entry operations.
- Created spreadsheets to track data entries.
- Operated various office equipment such as scanners, printers when required.
- Updated existing records with new or revised information as needed.
- Identified discrepancies between source documents and entered data.
- Scanned documents into appropriate databases for storage purposes.
- Proofread and edited documents to correct errors.
Medicare Customer Service Representative
Blue Shield
10.2021 - 09.2023
- Delivered patient information, appointment results and insurance information to other office staff for reporting and billing purposes.
- Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Updated patient's medical records, insurance information and family history for charts.
- Responded to member questions regarding plan benefits and provisions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Rosemont High School
Sacramento, CA06.2007
Skills
- Upbeat and Positive Personality
- Customer Service
- Call Documentation
- Responding to Difficult Customers
- Building Customer Trust and Loyalty
- Data Entry
- Upselling Products and Services
- Executive support
- Administrative support
- Strong problem solver
Timeline
Executive Assistant
One For Justice
08.2024 - Current
Data Entry Clerk
Hollins Electric
06.2023 - Current
Medicare Customer Service Representative
Blue Shield
10.2021 - 09.2023
High School Diploma -
Rosemont High School
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