Summary
Skills
Work History
Education
Certification
Work Availability
Quote
Overview
Timeline
AssistantManager
Briana Mason

Briana Mason

Boston,MA

Summary

Experienced professional with comprehensive expertise in license administration, maintenance agreement management, vendor coordination, access and asset administration, report generation, procurement, and IT software licensing contracts. Skilled in overseeing diverse tasks including communication, inventory management, renewal coordination, inquiries handling, and procurement processes. Proficient in managing complex IT software licensing models, including Software as a Service (SaaS).

Skills

  • License administration
  • Vendor coordination
  • Procurement
  • IT software licensing contracts
  • Communication
  • Inventory management
  • Negotiation
  • Project coordination
  • Technical support
  • Graphic design
  • Research
  • Data-driven decision-making

Work History

Technology Asset Specialist

Smartsheet
02.2022 - 10.2023
    • Managed technology asset lifecycle, procurement, and deployment.
    • Developed asset management strategies, negotiated vendor contracts, and maintained accurate records.
    • Collaborated with departments, providing upgrade recommendations and monitoring asset performance.
    • Implemented risk management practices, reducing potential losses while ensuring targeted returns.
    • Handled asset disposal and negotiated favorable terms with vendors for acquisitions and dispositions.
    • Maintained stockroom with impeccable organization and adherence to procedures.
    • Streamlined processes for asset tracking, resulting in more accurate reporting and improved decision-making capabilities.

IT Hardware & Software Logistics Specialist

Smartsheet
02.2022 - 05.2022
    • Managed IT hardware and software procurement and logistics.
    • Coordinated procurement and negotiated pricing.
    • Maintained strong relationships with stakeholders.
    • Streamlined software processes for efficiency.
    • Tracked supply, equipment, and product inventory quantities to maintain necessary levels.
    • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
    • Coordinated incoming and outgoing shipments to maintain schedules.

IT Project Coordinator

Kabafusion
02.2020 - 07.2021
  • Coordinated technical projects and facilitated team workflow.
  • Managed project intake and analysis.
  • Led project coordination, charters, and status meetings.
  • Collaborated with various departments across organization to gather requirements for IT projects, ensuring alignment with overall business goals.
  • Monitored project performance metrics closely, making adjustments as needed to stay on track with objectives.
  • Managed multiple IT projects simultaneously, prioritizing tasks based on urgency and potential impact on organization's goals.

IT Assistant

Kabafusion
08.2019 - 02.2020
  • Played key role in successful office relocation by coordinating IT equipment transfer and setup.
  • Managed inventory of IT equipment by organizing consistent stock tracking and ordering processes, avoiding shortages or excesses.
  • Developed user-friendly IT solutions for improved staff productivity.
  • Responded to queries on phone, via email or through IT ticketing system.
  • Optimized hardware performance through regular maintenance checks and upgrades when necessary.

Academic Tutor

WyzAnt Tutoring
09.2014 - 08.2019
    • Designed and delivered academic support.
    • Created personalized lesson plans and assessments.
    • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
    • Maintained accurate records of student progress, using data-driven decision-making to inform future instructional planning.
    • Enhanced student comprehension by utilizing various teaching methods and techniques.

Graphic Designer

Cutting Edge Systems Corp.
11.2018 - 08.2019
    • Designed system layouts and multimedia content.
    • Created system design layouts and graphics.
    • Converted media into vector-based graphics.

Document Advisor

Xerox
04.2016 - 04.2018
    • Led document strategy, print services training, and graphic services.
    • Managed high document volumes efficiently, identifying and resolving bottlenecks.
    • Safeguarded sensitive information and ensured compliance with security protocols.
    • Prepared digital and physical documents, conducted audits, and managed file archival.
    • Assisted in developing training materials, demonstrating adaptability in software usage.
    • Facilitated inter-departmental communication as a document liaison.
    • Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.

Sales Associate

Micro Center Stores
05.2015 - 11.2015
    • Leveraged expertise in selling custom solutions.
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Provided technical solutions and product knowledge.
    • Solved customer challenges by offering relevant products and services.

Multimedia Intern

Simplehome
08.2011 - 08.2014
    • Worked on graphics and content development.
    • Developed graphics and media elements.
    • Administered home automation installations.
    • Used InDesign, Adobe Illustrator and Photoshop to create design ideas.

Digital Media Intern

The Latino Policy Institute (LPI) At RWU
01.2014 - 05.2014
    • Supported content development and relationships.
    • Translated complex data into user-friendly content.
    • Maintained media content and relations.
    • Increased company's online presence by managing and maintaining multiple social media accounts.
    • Assisted in drafting and editing compelling copy for email marketing campaigns, driving customer engagement rates.
    • Enhanced digital media campaigns by creating engaging content and utilizing social media platforms.

Graphic Designer

The Design Center At Roger Williams University
09.2011 - 04.2014
    • Designed advertisements and marketing campaigns.
    • Developed creative design for print materials, brochures, banners, and signs.
    • Developed creative design for print materials, banners and signs.
    • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Student Research Assistant

Roger Williams University
12.2013 - 01.2014
    • Conducted research on citizen reporting and communication theory in South American indigenous communities for Dr. Paola Prado's book (Pinto, J., Prado, P., & Tirado-Alcaraz, J. A. [2017]. Environmental news in South America.)
    • Performed statistical, qualitative, and quantitative analysis.
    • Organized research materials for productivity.
    • Created graphs and charts to highlight research results for presentations.

Operations Assistant

Digital Digs
08.2007 - 08.2013
    • Performed administrative and creative tasks.
    • Assisted operations manager with planning of routine operations and special projects.
    • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
    • Provided administrative support with accurate document preparation and data entry.

Executive Creative Director

Ted's Review
08.2011 - 05.2013
    • Launched student-run literary publication.

Equipment Supervisor

Springfield College
06.2012 - 08.2012
    • Ensured classroom equipment functionality.

Program Director

Baypoint Hall Council
09.2011 - 05.2012
  • Planned student and community programs.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Education

Bachelor of Arts - Journalism

Roger Williams University
Bristol, RI
05.2014

Certification

  • Smartsheet Certified, Smartsheet - 02/2023
  • Intel Retail Certified Professional, Intel Corporation - 07/2015 (exp. 7/16)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I think I've discovered the secret of life - you just hang around until you get used to it.
Charles M. Schulz

Overview

16
16
years of professional experience
1
1
Certificate

Timeline

Technology Asset Specialist

Smartsheet
02.2022 - 10.2023

IT Hardware & Software Logistics Specialist

Smartsheet
02.2022 - 05.2022

IT Project Coordinator

Kabafusion
02.2020 - 07.2021

IT Assistant

Kabafusion
08.2019 - 02.2020

Graphic Designer

Cutting Edge Systems Corp.
11.2018 - 08.2019

Document Advisor

Xerox
04.2016 - 04.2018

Sales Associate

Micro Center Stores
05.2015 - 11.2015

Academic Tutor

WyzAnt Tutoring
09.2014 - 08.2019

Digital Media Intern

The Latino Policy Institute (LPI) At RWU
01.2014 - 05.2014

Student Research Assistant

Roger Williams University
12.2013 - 01.2014

Equipment Supervisor

Springfield College
06.2012 - 08.2012

Graphic Designer

The Design Center At Roger Williams University
09.2011 - 04.2014

Program Director

Baypoint Hall Council
09.2011 - 05.2012

Multimedia Intern

Simplehome
08.2011 - 08.2014

Executive Creative Director

Ted's Review
08.2011 - 05.2013

Operations Assistant

Digital Digs
08.2007 - 08.2013

Bachelor of Arts - Journalism

Roger Williams University

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Briana Mason