Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Lise Estrada

El Monte,CA

Summary

Adept in animal handling and customer service, I elevated pet grooming standards at Mrs. Jessica's, fostering strong client relationships and enhancing pet wellbeing. My expertise in sanitation practices and continuous learning attitude contributed to a significant improvement in service quality and efficiency, making me a dependable team player and a catalyst for positive change. Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role.

Overview

1
1
year of professional experience

Work History

Dog Groomer/ Cat Groomer

Mrs. Jessica
10.2023 - 12.2023
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
  • Fed, walked and bathed animals.
  • Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
  • Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Cleaned cat and dog ears to prevent ear infections.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Trimmed nails using clippers and grinders.
  • Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Dog Groomer/ Cat Groomer

Monique
06.2023 - 10.2023
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Fed, walked and bathed animals.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Safely administered prescribed treatments such as flea baths or medicated shampoos as needed per client requests.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

High School Diploma -

El Monte High School
El Monte, CA
06.2019

Skills

  • Patience and Empathy
  • Animal handling expertise
  • Relationship Building
  • Customer Service
  • Continuous Learning Attitude
  • Sanitation Practices
  • Animal Grooming
  • Honest and Dependable
  • Teamwork and Collaboration
  • Team building
  • Work Prioritization
  • Feeding and Watering

Timeline

Dog Groomer/ Cat Groomer

Mrs. Jessica
10.2023 - 12.2023

Dog Groomer/ Cat Groomer

Monique
06.2023 - 10.2023

High School Diploma -

El Monte High School
Briana Lise Estrada