Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Briana Marie Rangel

Detroit,MI

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Associate

Aldi
06.2020 - 09.2022
    • Maintained tidy and organized store to comply with cleanliness standards.
    • Greeted customers, helped locate merchandise, and suggested suitable options.
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Balanced and organized cash register by handling cash, counting change, and storing coupons.
    • Managed efficient cash register operations.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Server/Hostess

Roman Village, Italian Cuisine
03.2019 - 06.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Barista

Coffee Beanery, Coffee Shop
06.2018 - 03.2019
    • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
    • Cleaned counters, machines, utensils, and seating areas daily.
    • Controlled line and crowd with quick, efficient service.
    • Maintained regular and consistent attendance and punctuality.
    • Memorized recipes for specialty coffee beverages and seasonal offerings.
    • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
    • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
    • Trained new team members with positive reinforcement and respectful, encouraging coaching.
    • Recommended products based on solid understanding of individual customer needs and preferences.

Server/Cashier Team Lead

Beirut By Night, Middle Eastern Cuisine
05.2016 - 08.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Covenant House Academy
Detroit, MI
05.2019

Skills

QUALIFICATIONS SUMMARY

  • Great leadership skills with willingness to learn
  • Responsible and reliable individual with attention to detail
  • Friendly, outgoing, & charismatic personality
  • Training and Technical Skills
  • Waiting/cleaning tables, communication skills, cash handling
  • Customer Assistance
  • Retail Transactions Processing
  • Managing Cash Register
  • Stocking and Replenishing
  • Company Safety Policies
  • Team Leadership

Certification

  • Certified Eye Lash Technicians, Gemuine Lashes - [2022]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

TERESA ANGEL MORONES - Former ALDI Store Assistant Manager (313) 444-0781 


ELIZABETH GONZALEZ - Former Mentor/Family Friend  (313) 995-2451


CARMEN & RICHARD COLON - Pastor's at Santo's Church (313) 333-2616 

Timeline

Store Associate

Aldi
06.2020 - 09.2022

Server/Hostess

Roman Village, Italian Cuisine
03.2019 - 06.2020

Barista

Coffee Beanery, Coffee Shop
06.2018 - 03.2019

Server/Cashier Team Lead

Beirut By Night, Middle Eastern Cuisine
05.2016 - 08.2016

High School Diploma -

Covenant House Academy

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Briana Marie Rangel