Brian J. Ambrosius
Area Manager
Cottage Grove,MN
Summary
I am a results-driven Area Manager with over 10 years of sales experience. I have a proven track record of increasing revenue, improving KPIs, and leading high performing teams. I am skilled in operations management, cross-functional team support, and data driven coaching. I pride myself on my communication skills and delivering on the results that are expected from my team.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Area Manager
Amplifon
04.2022 - Current
- Led 11 offices and managed 23-25 employees
- Implemented targeted initiatives that contributed to 41.3% YoY growth in 2023 and 16.6% in 2024
- Interviewed, hired, and trained all new employees
- Optimized KPIs by utilizing BI systems and other sales tools
- Took on cross-functional roles, including coverage as Sales Closer and Hearing Instrument Specialist, to maintain business continuity
Hearing Aid Center Manager
Costco
09.2019 - 04.2022
- Led my store in sales as a Hearing Instrument Specialist while also managing the department
- Achieved 44.1% YoY growth in 2020 and 10.3% in 2021 by monitoring KPIs and managing employee performances
- Supervised 8 employees, including annual reviews, corrective action, and scheduling
- Trained and mentored apprentices to become licensed Hearing Instrument Specialists
- Maintained acceptable inventory and corrected any discrepancies
Board Certified Hearing Instrument Specialist
Miracle-Ear
01.2014 - 09.2019
- Maintained a busy schedule that involved travelling to four separate offices
- Mentored new hires and contributed to training programs for trainees to become licensed Hearing Instrument Specialists
- Developed innovative grassroots efforts to drive sales
- Utilized sales techniques to drive sales
Timeline
Area Manager - Amplifon
04.2022 - Current
Hearing Aid Center Manager - Costco
09.2019 - 04.2022
Board Certified Hearing Instrument Specialist - Miracle-Ear
01.2014 - 09.2019
Ripon College - Bachelor of Arts, Mathematics, Economics
Skills
- Management
- Sales & Customer Service
- Data Analysis & Reporting (Power BI, Excel, Salesforce)
- KPI Tracking
- Cross-Functional Collaboration
- Strategic Problem Solving
- CRM Systems
- Time Management
- Training & Onboarding
Education
Bachelor of Arts - Mathematics, Economics
Certification
International Hearing Society member (2014–Present)
- Ongoing commitment to professional development and industry best practices
Board Certified Hearing Instrument Specialist (2016–Present)
- Nationally recognized certification demonstrating advanced expertise
State Licensing Exam Proctor (2021–Present)
- Selected to administer and evaluate licensing exams for aspiring Hearing Instrument Specialists and Audiologists. Part of the development team for creating new testing protocols in 2023.
Awards
Amplifon
Charles Holland Award winner
- Recognizes the top performing stores worldwide that excel in performance and uphold corporate values. Only 50 out of over 9300 stores win this award each year.
One of only 3 territories (out of 25) to exceed budget in 2024
Only territory to exceed budget every year since 2022
Costco
Repeatedly recognized as top monthly sales leader
Top 3 sales leader every year during my tenure
Miracle-Ear
Increased annual sales from $180,000 to over $525,000
3-time Platinum Club Award winner
- $500,000+ in annual sales
Raving Fans Award winner
- Recognizes excellence in customer satisfaction and service delivery
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