Briana Nicole Pekic
Springfield,NJ
Summary
Results-oriented employee with a proven track record of punctuality and strong work ethic. Proficient in customer service, patient experience, multitasking, and time management. Committed to ensuring every patient, client, customer or guest receives a positive, uplifting and memorable experience. Highly organized individual with excellent time management and organizational skills. Quick learner who is adaptable to any job. Experienced in fast-paced environments, excels under pressure, and eager to apply classroom knowledge to real-world experiences.
Overview
8
8
years of professional experience
Work History
Physical/Occupational Therapist Aide
Sports Care Physical Therapy
Millburn, NJ
10.2022 - Current
- Aided in the preparation of patient equipment for therapy sessions, while also maintaining a clean environment for optimum functionality.
- Implemented strict protocols for tool sterilization to maintain a hygienic work environment.
- Organized supplies and monitored inventory of medical equipment utilized in treatments.
- Consistently ensured cleanliness of patient towels and pillowcases, while maintaining organization underneath each therapeutic table.
- Educated patients on the proper utilization of therapy equipment.
- Supported front desk operations through various administrative responsibilities such as phone management, appointment scheduling, and collecting initial evaluation data for new patients.
- Provided encouragement and support to patients throughout therapy sessions, assisting them in achieving rehabilitation goals.
- Sanitized equipment and items following patient appointments to maintain a hygienic environment.
- Ensured treatment tables were ready for patient use through surface cleaning, supply restocking, and following safety protocols.
- Oversaw patients' workouts, ensuring adherence to proper techniques and offering personalized guidance for improvement.
- Instructed and guided patients in the correct usage of weights, pulleys, inclined surfaces, and diverse equipment during treatments to reduce the risk of injury.
- Safely utilized modalities such as electrical stimulation pads, ultrasound, and hot/cold packs under direct therapist guidance.
- Aided in patients' recovery by providing safe use of the Game Ready Ice Machine.
- Efficiently addressed patient inquiries via email, phone, and in-person interactions.
- Documented patients' flowsheets daily for therapeutic exercise program on WebPT system.
- Developed patient-specific Home Exercise Programs under the guidance of therapists.
Physical/Occupational Therapist Aide
Ivy Rehab
Jersey City, NJ
05.2022 - 10.2022
- Aided in the preparation of patient equipment for therapy sessions, while also maintaining a clean environment for optimum functionality.
- Implemented strict protocols for tool sterilization to maintain a hygienic work environment.
- Organized supplies and monitored inventory of medical equipment utilized in treatments.
- Consistently ensured cleanliness of patient towels and pillowcases, while maintaining organization underneath each therapeutic table.
- Educated patients on the proper utilization of therapy equipment.
- Provided encouragement and support to patients throughout therapy sessions, assisting them in achieving rehabilitation goals.
- Sanitized equipment and items following patient appointments to maintain a hygienic environment.
- Ensured treatment tables were ready for patient use through surface cleaning, supply restocking, and following safety protocols.
- Oversaw patients' workouts, ensuring adherence to proper techniques and offering personalized guidance for improvement.
- Instructed and guided patients in the correct usage of weights, pulleys, inclined surfaces, and diverse equipment during treatments to reduce the risk of injury.
- Safely utilized modalities such as electrical stimulation pads, ultrasound, and hot/cold packs under direct therapist guidance.
- Documented patients' flowsheets daily for therapeutic exercise program on paper charts.
- Developed patient-specific Home Exercise Programs under the guidance of therapists.
Cashier/Sales Associate
Lester's Clothing Store
Brooklyn, NY
11.2016 - 01.2019
- Professionally resolved customer complaints according to company policy
- Efficiently and accurately operated cash register, processing payments via various methods such as cash, check, credit card, gift card or automatic debit.
- Executed return and exchange procedures in compliance with established store guidelines.
- Followed security procedures in handling large sums of money.
- Sustained cleanliness in the checkout area while attending to countertops, registers, windowsills, and floors.
- Utilized organization skills to create visually appealing promotional displays that effectively boosted sales.
- Managed inventory replenishment as necessary.
- Delivered exceptional customer service and effectively promoted loyalty programs to drive sales growth.
- Maintained financial accuracy by confirming precise cash totals at the commencement of each shift.
- Assisted customers in locating desired items, providing knowledgeable responses to inquiries, and guiding them with product recommendations.
- Conducted training sessions for new employees on cash register operation, stock handling procedures, and ensuring excellent customer service.
- Welcomed and assisted customers in finding store items.
Education
Some College (No Degree) - Social Behavioral Sciences - Concentration in O.T.
Seton Hall University
South Orange, NJHigh School Diploma -
Bishop Kearney High School
Brooklyn06-2016
Skills
- Reliability
- Professionalism
- Leadership
- Relationship Building
- Organizational Skills
- Time Management
- Effective Communication
- Multitasking
- Computer Literacy
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Physical/Occupational Therapist Aide
Sports Care Physical Therapy
10.2022 - Current
Physical/Occupational Therapist Aide
Ivy Rehab
05.2022 - 10.2022
Cashier/Sales Associate
Lester's Clothing Store
11.2016 - 01.2019
Some College (No Degree) - Social Behavioral Sciences - Concentration in O.T.
Seton Hall University
High School Diploma -
Bishop Kearney High School
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