Briana Priscilla Mejia
Sun Valley,CA
Summary
Energetic and motivated, seeking employment that will continue to improve and extend personal skills and knowledge. Extremely personable, with punctuality being a top priority. Very alert, attentive, and organized. Completes task assigned and accepts all challenges. Very optimistic and carries a positive attitude. Quick to assist others and works extremely well with others or individually.
Overview
19
19
years of professional experience
Work History
Scheduler
City of Los Angles, Councilmember Imelda Padilla
Los Angeles, CA
08.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Took notes and dictation at meetings.
- Volunteered to help with special events
- Coordinated events; Holiday party and staff retreat
- Prioritized tasks according to strategic importance
Secretary
Tobin Lucks
Woodland Hills
01.2018 - 08.2023
- Preparing documents or obtaining signatures on documentation
- File documents to Workers’ Compensation Appeals Board
- Preparing Hearing or Deposition Notices
- Preparing Exhibits for Trials
- Communicating with client or vendors via phone, email, and mail
- Scheduling transportation, interpreters and court reporters for depositions or medical exams
- Draft legal documents: Compromise and Release, Proposed Orders, Petitions, Answers, Notice of Representations and Declarations in Readiness to Proceed.
- Maintained daily report documents, memos and invoices.
- Scheduled approximately 20 appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
Beauty Advisor
Bobbi Brown Cosmetics
Los Angeles, CA
01.2015 - 01.2017
- Traveled to different locations for store events
- Worked a special Uber event, provided free make-up lessons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer services
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Recommended specific beauty products to meet individual customer needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Trained new staff in product knowledge and customer service protocols.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Followed up with customers to increase satisfaction with purchases and services.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Beauty Advisor
Macys, Impulse Beauty
Northridge, CA
01.2013 - 01.2015
- Greet and acknowledge all customers in a friendly, professional manner and provides quick, responsive customer service
- Stocked and replenished merchandise
- Priced merchandise, stocked shelves, and took inventory of supplies
- Alerted customers to upcoming sales event and promotions
- Identified potential shoplifters and alerted management
- Makeup Applications and Lessons
- Build Relationships with clients
- Train client on products and makeup application
Beauty Advisor
M.A.C Freelancer
Kailua-Kona, HI
08.2012 - 05.2013
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Hostess and Server
Outback Steakhouse
Kailua-Kona, HI
02.2012 - 05.2013
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience. Showed customers to their table
- Worked curbside takeaway. Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Placed food orders
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Server and Assistnat to Manager
Tacos El Unico - Family Owned
Kailua-Kona, HI
08.2009 - 04.2013
- Greeted customers with a friendly matter
- Accounts payable and receivable for vendors
- Organized inventory
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines
- Contributed to inventory management by monitoring stock levels.
Receptionist
Super Cuts
745450 Makala Blvd #108, Kailua-Kona, HI 96740
09.2011 - 08.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
- Assisted clients with products
- Managed inventory of office supplies and reordering as necessary.
Student Volunteer Coach
L.A’s Best
Vinedale Elementary
09.2009 - 11.2009
- Led group exercises sessions
- Collaborated with other coaches
- Facilitated team building activities and workshops
- Assisted students with homework
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect
Student Volunteer
Winds of Hope
Sun Valley, CA
07.2005 - 08.2005
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Enhanced community outreach by organizing and participating in various volunteer events.
Education
High School Diploma -
Kealakehe High School
Kailua-Kona, HI06.2009
Esthetician -
Hytec School of Cosmetology
Kailua-Kona, HI2010
Skills
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Strong Work Ethic
- Critical Thinking
- Effective Multitasking
- Attention to Detail
- Schedule Coordination
- Problem-Solving
- Telephone Etiquette
- Microsoft Office
- Administrative background
- Project Planning
- Travel Planning
- Interpersonal Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Scheduler
City of Los Angles, Councilmember Imelda Padilla
08.2023 - Current
Secretary
Tobin Lucks
01.2018 - 08.2023
Beauty Advisor
Bobbi Brown Cosmetics
01.2015 - 01.2017
Beauty Advisor
Macys, Impulse Beauty
01.2013 - 01.2015
Beauty Advisor
M.A.C Freelancer
08.2012 - 05.2013
Hostess and Server
Outback Steakhouse
02.2012 - 05.2013
Receptionist
Super Cuts
09.2011 - 08.2012
Student Volunteer Coach
L.A’s Best
09.2009 - 11.2009
Server and Assistnat to Manager
Tacos El Unico - Family Owned
08.2009 - 04.2013
Student Volunteer
Winds of Hope
07.2005 - 08.2005
High School Diploma -
Kealakehe High School
Esthetician -
Hytec School of Cosmetology