Dedicated and dependable Non-Profit Director of Operations and Finance with 15+ years of experience optimizing organizational efficiency and maximizing social impact. Proven track record in strategic planning, program management, and financial operations to support mission-driven initiatives.
Overview
21
21
years of professional experience
Work History
Director of Operations and Finance
Vermont Biomedical Research Network, University of Vermont
08.2019 - Current
Provide strategic leadership and oversight of complex administrative and financial functions and human resource operations
Supervise Administrative Core staff and provide critical liaison functions with stakeholders to execute the diverse specified missions and tasks associated with the program
Spearhead the strategic planning process, establish organizational systems and processes, and coordinate all grant management activities
Lead and perform budget analysis and forecasting of ~$4 million in annual Federal funding: budget monitoring, reporting, and financial planning. Ensure compliance with uniform administrative requirements, cost principles, and audit requirements for federal awards
Advise Program Investigator/Director on strategic matters pertaining to budget, research and programming. Make fiscal and programmatic recommendations to the Executive Team
Cultivate a positive work environment that fosters employee engagement, increased retention rates, and boosts overall team morale
Foster a culture of collaboration and continuous improvement within the network, ensuring that team members in all capacities have the support and resources they need to succeed
Oversee and facilitate HR processes and provide specialized analysis and data management of personnel actions. Serve as primary contact. Provide advice and recommendations to Program Investigator/Director
Interim Executive Director
Invictus Preparatory Charter School
09.2017 - 02.2019
Created a culture of transparency through open communication with staff members at all levels within the organization
Functioned as chief spokesperson for the school; developed and handled $5M of annual and dissolution budgeting, managed and approved the payroll, and oversaw all daily human resource operations such as recruiting, hiring, terminations, on-boarding, and benefit distribution
Played an integral role in the final auditing process, received and disseminated school closure information, and directed the school closure process with utmost integrity, confidentiality, and professionalism
Director of Operations, Finance and School Culture
Invictus Preparatory Charter School
05.2014 - 08.2018
Managed various teams including the facility, operations, finance, administrative, and school culture teams, worked closely alongside the Charter authorizer, and reported information directly to the Board of Trustees
Spearheaded efforts to ensure and maintain compliance with the school's Accountability Plan, assessment and reporting methods, and various Local, State, and Federal laws and regulations
Leveraged active listening skills to appropriately analyze and respond to faculty, staff, student, parent/guardian, and community concerns and issues to then direct an individual or team to perform the necessary functions to resolve any conflict
Oversaw, directed, and evaluated the Operations Manager, Business Manager, Operations Associate, Deans of Students, Director of Marketing and Recruitment, Parent Coordinator, and the Board Associate; actively held a position on the school's Executive Leadership Team
Reviewed and advised on quarterly expenditure analysis for different program budgets, made high-level financial decisions based on the information; maintained strict compliance with the school's fiscal policy and procedures
Reduced operating costs through diligent monitoring of expenses and identification of cost-saving opportunities.
Lead the preparation and execution of various school events including student recruitment events, parent-teacher conferences, awards ceremonies, and graduations
Managed and ensured compliance with grants
Executed the implementation of school culture and behavior management programs
Maintained close communications with custodial personnel, third party vendors, and service providers to ensure campus facility maintenance, coordinate all food and transportation services, and manage the school's supply and asset inventory
Directly supervised all aspects of student recruitment and enrollment including marketing, application tracking, registration, and maintaining waitlists
Implemented effective student information and student behavioral systems
Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs
Directed each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
Business Manager/School Operations Director
Bronx Lighthouse Charter School
06.2012 - 01.2014
Conducted all compliance reporting to the Local, State, and Federal government as well as LHA stakeholders in a professional and timely manner; performed all recruitment, training, and management of office assistants, non-instructional aides, janitorial staff, and lunch service teams
Lead the implementation and execution of a school-wide non-instructional system for a K-11 school consisting of approximately 600 students and 90 employees; oversaw the various changes and process improvements of the transportation, safety, school lunch, procurement, compliance tracking, and budget management operations and systems
Maintained and managed the school's financial management system, guided and supported the Principal in the development of the annual budget, processed the payroll, and updated staff files
Business Operations Manager
Summit Academy Charter School
08.2011 - 06.2012
Conceptualized and established innovative systems for every aspect of the school including arrival, meals, dismissal, transitions, and more; implemented effective operations policies and procedures
Performed all daily operations including procurement, student data collection, and building maintenance and renovations; generated and maintained strong working relationships with co-tenants, school staff, custodial staff, vendors, food staff, parents, and scholars
Played integral role in the development and implementation of school wide health and safety protocols such as the school safety plan and fire drill route identification
Director of Operations
Ross Global Academy Charter School
10.2010 - 08.2011
Directed, scheduled, and evaluated the positions of Enrollment Coordinator, Operations Coordinator, Parent and Testing Coordinator, Assistant Parent and Testing Coordinator, Technology Manager, and Facilities Manager as well as supervising all aspects of the facility management team
Implemented the optimal fire and emergency drill plans, directed the enrollment process, and ensured all student records were organized and up to date according to requirements
Oversaw all health and security services by ensuring staff is both present and qualified; evaluated the food and transportation services to ensure regulatory and safety compliance and managed and grew business relationships to ensure continual operations
Finance and Operations Consultant
Charter School Business Management
05.2009 - 10.2010
Performed all financial operations including payroll processing, 1099 preparation and distribution, payroll and bank statement reconciliations, payroll expense posting and accounting system management; recommended potential budget edits and managed grant reporting and coding
Guided and supported the charter schools in preparing for initial documentation testing by auditors and in providing auditors with the correct requested schedules; processed deposits and disbursements
Generated and audited student records, coordinated school food billing for several charter schools, and enrolled and withdrew employees from benefits
Director of Operations
Achievement First Endeavor Charter School
07.2007 - 02.2009
Managed an annual budget of approximately $7M and performed all financial duties such as bookkeeping, preparing and distributing cash flow reports, processing payroll, and maintaining compliance with the school's fiscal policies and procedures
Oversaw all school startup & expansion operations including student enrollment, school structure expansion, coordination of food and transportation services, and organization of school inventory
Acted as direct supervisor to the School Registrar, Data Analyst, and School Manager, ensured operational compliance with all local and reporting requirements, supervised all test administrations, and secured a spot on the school's leadership team
Team Lead-Long Term Residential Treatment Center for Youth Ages 6-14
Howard Center
10.2006 - 07.2007
Leveraged an existing therapeutic relationship to model appropriate life skills, positive conflict resolution strategies, and healthy emotional regulation; established, grew, and maintained positive relationships with clients, clients' parents, guardians, and state appointed representatives
Positively performed all daily responsibilities including supervising various counselors and interns, overseeing operations, managing budget lines, record keeping, and payroll processing
Area Director/Program Manager
Platform Learning
08.2004 - 09.2006
Oversaw business operations of multi-million-dollar professional tutoring programs, managing a total of 9 sites and approximately 1356 students while operating within budget resulting in a revenue stream increase from $900,000 to over $2M
Directed a team of Program Managers and supervised the daily responsibilities of over 80 employees to ensure optimum operational effectiveness: managed labor costs to optimize cost efficiency
Provided all HR operations including all phases of recruiting, interviewing, and hiring of Program Managers, Program Specialists, and Instructors; identified and implemented innovative operations strategies on the regional and national level
Reviewed and analyzed business and financial data to identify effective and efficient means to boost revenue; managed and operated while remaining within strict compliance of the Department of Education to ensure all regulations, requirements, and contractual obligations were met
Education
Bachelor of Arts - Psychology, Sociology, Religion
Manhattan College
Riverdale, New York City
05.2003
Skills
Decision-making
Problem-solving
Operational efficiency
Strong communication skills
Organizational skills and attention to detail
High emotional intelligence
Critical thinking
Teamwork and collaboration
Reliability
Timeline
Director of Operations and Finance
Vermont Biomedical Research Network, University of Vermont
08.2019 - Current
Interim Executive Director
Invictus Preparatory Charter School
09.2017 - 02.2019
Director of Operations, Finance and School Culture
Invictus Preparatory Charter School
05.2014 - 08.2018
Business Manager/School Operations Director
Bronx Lighthouse Charter School
06.2012 - 01.2014
Business Operations Manager
Summit Academy Charter School
08.2011 - 06.2012
Director of Operations
Ross Global Academy Charter School
10.2010 - 08.2011
Finance and Operations Consultant
Charter School Business Management
05.2009 - 10.2010
Director of Operations
Achievement First Endeavor Charter School
07.2007 - 02.2009
Team Lead-Long Term Residential Treatment Center for Youth Ages 6-14
Howard Center
10.2006 - 07.2007
Area Director/Program Manager
Platform Learning
08.2004 - 09.2006
Bachelor of Arts - Psychology, Sociology, Religion
SENIOR CLAIMS REIMBURSEMENT AUDITOR at THE UNIVERSITY OF VERMONT HEALTH NETWORKSENIOR CLAIMS REIMBURSEMENT AUDITOR at THE UNIVERSITY OF VERMONT HEALTH NETWORK
Nursing Supervisor at University of Vermont Health Network at Porter Medical CenterNursing Supervisor at University of Vermont Health Network at Porter Medical Center