Brian C. Hurley
Summary
Professional Bar Manager/Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Bar Manager/Head Mixologist/Head Bartender
Bugeye Grill
11.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bar Manager/Head Mixologist/Head Bartender
CAY Enterprises DBA Ruddy Duck Seafood & Alehouse
08.2013 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Built relationships with vendors to manage orders and negotiate costs.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Mixologist/Head Bartender
Axel's Charhouse
06.2011 - 08.2013
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Parma 8200
06.2010 - 06.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
The Kitchen
09.2009 - 06.2010
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender/Cocktail and Dining Waiter
Sequoia's
05.2009 - 09.2009
- Demonstrated understanding of menu items and ingredients.
- Promoted clean, safe and neat environment for guests.
- Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
- Communicated with back-of-house staff to deliver orders correctly.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Sales/Interior Design Consultant
The Tile Shop
09.2006 - 04.2009
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Conducted client consultations to understand requirements and preferences.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Head Coach Men's Lacrosse Club
University Of Minnesota - Twin Cities
01.2005 - 05.2008
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Promoted good sportsmanship with competing teams on- and off-field.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Used previous game and team data to make informed decisions regarding game strategies.
- Devised lessons on introductory and advanced skills to support safe and guided athlete development.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Planned and facilitated team travel to games and events.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Managed team budget to properly allocate for equipment, travel and other required elements of operation.
- Monitored team members' academic performance to support consistent progress and commitment to education.
- Cultivated community and media relations through social media and other communication channels to support program.
Store Manager
Grand Sports, Inc. DBA Play It Again Sports
06.2004 - 09.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Store Manager
Play It Again Sports, St. Paul
06.2001 - 06.2004
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cocktail and Dining Waiter
Lone Cowboy, Inc. DBA Bar Abilene
06.1998 - 06.2001
- Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
- Created positive first impressions to build loyalty in return guests.
- Promoted clean, safe and neat environment for guests.
- Communicated with back-of-house staff to deliver orders correctly.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
GSR Manager on Duty
Holiday Inn Metrodome
01.1994 - 06.1998
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- .
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Solicited customer feedback to identify and improve on areas of weakness.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
Associate of Arts - English Language And Literature
Minneapolis Community And Technical College
Minneapolis, MN06.2001
High School Diploma -
Shaker High School
Latham, NY06.1993
Graduation - Acting, Improv
Empire State Institute For The Performing Arts
Albany, NY06.1992
Skills
- Servsafe Certified
- Extensive Spirits Knowledge
- Classic Cocktails
- Wine and Beer Recommendations
- Extensive Beer Knowledge
- Liquor, Beer and Wine Knowledge
- Mixology Techniques
Certification
- TAM Certification - 2022-2024
- DRS Computer Science - 2001
- Personnel Management - 2002
- Physical Fitness Management - 2002
- Small Business Management - 2002
Timeline
Bar Manager/Head Mixologist/Head Bartender
Bugeye Grill
11.2022 - 06.2023
Bar Manager/Head Mixologist/Head Bartender
CAY Enterprises DBA Ruddy Duck Seafood & Alehouse
08.2013 - 09.2022
Mixologist/Head Bartender
Axel's Charhouse
06.2011 - 08.2013
Bartender
Parma 8200
06.2010 - 06.2011
Bartender
The Kitchen
09.2009 - 06.2010
Bartender/Cocktail and Dining Waiter
Sequoia's
05.2009 - 09.2009
Sales/Interior Design Consultant
The Tile Shop
09.2006 - 04.2009
Head Coach Men's Lacrosse Club
University Of Minnesota - Twin Cities
01.2005 - 05.2008
Store Manager
Grand Sports, Inc. DBA Play It Again Sports
06.2004 - 09.2006
Assistant Store Manager
Play It Again Sports, St. Paul
06.2001 - 06.2004
Cocktail and Dining Waiter
Lone Cowboy, Inc. DBA Bar Abilene
06.1998 - 06.2001
GSR Manager on Duty
Holiday Inn Metrodome
01.1994 - 06.1998
Associate of Arts - English Language And Literature
Minneapolis Community And Technical College
High School Diploma -
Shaker High School
Graduation - Acting, Improv
Empire State Institute For The Performing Arts
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