Brian C. Kucharski
Buffalo
Summary
I am adaptable and take pride in my work. As a people person, I can connect easily with others on diverse topics. My background spans sales, marketing, and customer service within financial services and Public Works, offering valuable experience in both private and public sectors. I aim to leverage these skills and embrace new methods to achieve set objectives. I am seeking a role that supports my growth and allows me to make a meaningful contribution to the team and organization.
Overview
36
36
years of professional experience
1
1
Certification
Work History
N.Y. State Scholastic Official
NFLOA Official
01.2003 - Current
- Responsibilities include the officiating of sanctioned NYS High School boys lacrosse matches.
- Ages range from 10 years old to Adult Leagues and also include corresponding youth league programs during the course of the year.
- Requirements to maintain my status include annual testing and workshops as well as registration with the N.Y. Department of Education on an annual basis.
- I am presently pursuing the NCAA accreditation process this year.
- This process does not occur until September of the calendar year.
Marketing and Production Manager
Green Genie Environmental
07.2017 - 05.2025
- Responsible for generation and maintain sales and business creation of a independent, local, Restoration and remediation construction company.
- Through a route-sales model, responsible for integrating the company’s existing network of contacts, professional relationships, organizations, and trade shows, with my previous contacts from past relationships in the insurance, restoration, and construction industries.
- The first 6-9 jobs sold for Green Genie were leads not followed up by prior employers and contacts not utilized.
- Being a local small business, also had to start performing production duties for the business as it grew.
- Added the responsibilities including execution of restoration or cleanup process, after selling the job(s), follow-up with various insurance or professional agencies, as well as customers for payment.
- Also included collection of past/overdue bills from the various parties involved in services rendered; e.g. Individual customers, property and construction management companies, and insurance companies.
- Ability to investigate any potential job or lead, access whatever need was and give customer(s) a timely schedule and price (all events/jobs are not the same, so had to explain processes).
- On average, process was 3-4 days per job which required scheduling involved as well.
- I had an 85-90% close ratio due to various, partnerships, alliances, and referral networks already set up by me and maintained through the route sales system.
- 100% natural products helped also.
- Warehouse, equipment, and vehicle management also a main duty.
- Consisted of regular vehicle and restoration equipment maintenance, cleaning, and new purchases when individual jobs were completed.
- Supply of cleaning and remediation product supply also managed majority of which was Mold remediation solution.
- Various permits, licenses, and registrations for company vehicles and/or equipment also maintained in quarterly to annualized schedule.
- Training of newer or junior employees in whatever job capacity was needed for individual jobs.
- This also could occur at any moment due to the emergency nature of what individual jobs could entail.
- Successfully ran marketing campaigns through specific event sponsorships and or events.
- Promotion of the company using trade shows, events, or even charity sponsorships.
Marketing Manager
Servpro of Buffalo, Amherst, Clarence
08.2014 - 06.2017
- Responsible for marketing, sales, and networking in the Restoration-construction industry.
- Achieved these goals through a route marketing system maintained and expanded by myself.
- Due to this needs-based sales system, had to maintain a monthly to quarterly appearance in front of prospective clients/customers.
- These consisted of insurance professionals; agents, agencies, adjusters, and companies.
- Property owners, managers, plumbers, professional organizations (e.g. BOMA and NYSCAR), contractors, as well as Real estate agencies, agents, owners.
- Safety and first response affiliated organizations, professionals, and municipal workers.
- Planning, setup, and implementation of sales presentations for trade events, promotional events, charity events using both industry and proprietary marketing and promotional materials.
- Oncall service to emergency events (fires, floods, property damage) generated by a national proprietary network generating leads once a national marketing system is activated.
- Used to promote and sell restoration and remediation services and growth of revenue and community awareness.
- Management and development of proprietary marketing and original materials in order to promote the company’s revenue and bottom line.
- Helping people and/or companies navigate through property disasters, events, with patience, concern, and concern.
Senior Rate clerk/ floor supervisor
City of Buffalo- Buffalo Water
08.2011 - 11.2014
- Promoted from clerk position in May 2013; Now responsible for supervisory duties as well enforcement of collection policies.
- Successfully oversaw the collection of long delinquent accounts (2-7 years) ranging from $300- $2000.00 over a 9 month -1 year period.
- General customer service duties such as answering billing questions and providing billing information, establishing new accounts while maintaining current accounts, and scheduling and administering service and emergency repair appointments.
- Establishing Payment arrangements and referring individuals to aid programs for delinquent account balances.
- This also included collecting scoflawed accounts and establishing programs for the collection of dollars owed to the City of Buffalo Water Department.
- Actions were carried out by following the City of Buffalo Water Board’s established rules and regulations pertaining to suspension of services and issues of public safety (eg. Sinkholes or disabled fireplugs).
- Supervisory duties included overseeing the customer service representative’s daily activities, answering customer complaints; both in person and as referred to me by customer service representatives, and to establish and maintain professional relationships with individuals and companies who manage or transfer multiple accounts requiring water service (eg. Property managers and law firms).
- Supervisory duties also eventually included the management and follow-up of troubled or distressed accounts.
- These occurred due to Municipal Housing Court orders or legal bankruptcies as ordered by the various courts or the City of Buffalo Tax office.
- Once again following established Buffalo Water Board rules and regulations according to statute.
Licensed N.Y. Security Guard
Chase Investigations
01.1990 - 12.2012
- Responsible for media and crowd maintenance at Ralph Wilson Stadium (Rich).
- Train and work with various law enforcement agents while being one of four non-commissioned licensees allowed to patrol playing field/stage area.
- Enforcement and in control of non-player/official access onto the playing service through League/Media Badges.
Laborer/Carpenter/Operator
Superior General Contracting
03.2005 - 04.2009
- Originally responsible for commercial carpentry and labor responsibilities on major jobsites.
- General trim and kitchen and bath cabinet installations was the main work on these jobsites.
- Responsibilities expanded after joining the wood-metal framing crews.
- Learning how to operate small machinery and getting OSHA approved to do so followed.
- Started to work with general contractors and my various foreman by managing, ordering, and distributing inventory, materials, and tools on various worksites.
- Responsibilities also included the implementation and maintenance of OSHA approved safety regulations within the various worksites.
- Responsible for the organization, maintenance, and delivery of equipment, tools, and materials from the company’s warehouse to jobsites in the area with various company vehicles.
- Responsibilities also included managing the inventory of the company’s warehouse and assisting in the computer cataloguing of the warehouse inventory.
- These job functions occurred sporadically during my tenure with Superior General Contracting.
Licensed N.Y. Security Guard
Concert Services Corporation
01.2004 - 12.2008
- Responsible for media and crowd maintenance at Ralph Wilson Stadium.
- Train and work with various law enforcement agents while being one of four non-commissioned licensees allowed to patrol playing field/stage area.
Licensed N.Y. Security Guard
Concert Services International
01.2000 - 12.2008
- Responsible for crowd supervision for all public events and venues.
- Conduct safety searches and inspections.
- Coordinate VIP appearances and supervision.
Registered Representative/Sales Consultant
Quest Capital Strategies, Inc.
05.2004 - 12.2007
- Perform product research and analyze financial investment trends.
- Responsible for portfolio management and building through needs analysis and financial risk indicators.
- Develop marketing strategies targeting specific individuals through mailings, advertisements, and financial seminars.
- Calculate, reconcile, and track commissions on monthly bases.
Varsity Lacrosse Coach
St. Joseph’s Collegiate Institute
01.2002 - 12.2004
- Responsible for coaching goalie and defensive positions.
- Also responsible for scheduling the team’s upcoming seasons schedule and tournaments.
- Promotion of qualified student athletes to various College and University programs through studies and scholarship programs.
Registered Investment Advisor
Securities America Advisors
01.1998 - 04.2004
- Responsible for investment planning using professional money managers, institutional investments, and unit investment trusts.
- Interact with clients, money managers, and fund providers to research and resolve customer account issues and questions.
- Enhance client relationships by providing advice and services focused on retention and asset accumulation.
- Perform needs and risk analysis for clients to determine their investment style.
- Discuss investment strategies and risk tolerances.
- Meet with clients to develop a suitable investment portfolio, fees generated on an hourly or percentage basis.
- Process and review for accuracy client Disability, Life Insurance, Mutual Fund, and Stock applications.
- Research, analyze and provide prospectuses information to clients regarding current and future investments.
- Calculate, reconcile, and track commissions on monthly bases.
Registered Representative/ Sales Assistant
Securities America, Inc.
02.1993 - 04.2004
- Conduct daily tele-prospecting cold calls for 2 marketing campaigns for Individual Sales Representatives.
- Responsible for generating new business through cross-selling products and up selling on new and existing accounts.
- Perform product research and analyze financial investment trends.
- Responsible for portfolio management and building through needs analysis and financial risk indicators.
- Develop marketing strategies targeting specific individuals through mailings, advertisements, and financial seminars.
Proprietor
Comics Plus!
01.1992 - 12.1994
- Responsible for the daily operation and management of the specialty store, including record and bookkeeping retention, inventory control, and personal management.
- Conducted sales promotions and marketing campaigns.
- Provided customer service and complaint resolution.
Education
Bachleor of Arts - Political Science, History, Marketing
Cansius College
Buffalo, New York05.1989
College preparatory program - Business concentration
St. Joseph’s Collegiate Institute
01.1985
Skills
- MSN 365
- MS Word
- Excel
- PowerPoint
- Thompson Financials' Investment view
- Morningstar Principia and Workstation
- UTILITIES CUSTOMER SERVICE PROGRAM
- Various WINDOWS (365, workstation)
- Google products
- GOLDINE AND OTHER proprietary CRM systems for sales management AND TRACKING
Certification
NY State Life, Accident & Health, Variable Life and Annuity licenses, Registered Investment Advisor and Agent
Accreditations
- American Water Works Association, 18 hour Customer Service Certificate program and accreditation
- IICRC, Registrant # 240701 WRT Specialist
- NYS Mold Remediation License, Cert# 24-64YZS-SHMO
- OSHA, various licenses
Timeline
Marketing and Production Manager
Green Genie Environmental
07.2017 - 05.2025
Marketing Manager
Servpro of Buffalo, Amherst, Clarence
08.2014 - 06.2017
Senior Rate clerk/ floor supervisor
City of Buffalo- Buffalo Water
08.2011 - 11.2014
Laborer/Carpenter/Operator
Superior General Contracting
03.2005 - 04.2009
Registered Representative/Sales Consultant
Quest Capital Strategies, Inc.
05.2004 - 12.2007
Licensed N.Y. Security Guard
Concert Services Corporation
01.2004 - 12.2008
N.Y. State Scholastic Official
NFLOA Official
01.2003 - Current
Varsity Lacrosse Coach
St. Joseph’s Collegiate Institute
01.2002 - 12.2004
Licensed N.Y. Security Guard
Concert Services International
01.2000 - 12.2008
Registered Investment Advisor
Securities America Advisors
01.1998 - 04.2004
Registered Representative/ Sales Assistant
Securities America, Inc.
02.1993 - 04.2004
Proprietor
Comics Plus!
01.1992 - 12.1994
Licensed N.Y. Security Guard
Chase Investigations
01.1990 - 12.2012
College preparatory program - Business concentration
St. Joseph’s Collegiate Institute
Bachleor of Arts - Political Science, History, Marketing
Cansius College
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