Dynamic customer service professional with a proven track record at AvidXchange, adept at problem resolution and process improvement. Skilled in risk assessment and interpersonal communication, I successfully implemented innovative solutions that enhanced customer satisfaction and streamlined operations, contributing to team success and growth in a fast-paced environment. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.