Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Awards
Languages
Timeline
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BRIANCA GORDON

Kingman,Az

Summary

Motivated and detail-oriented professional with a diverse background in sales, transcription, and reselling. Strong multitasking abilities, critical thinking skills, and problem-solving knack. Proficient in Microsoft Office, customer service, and basic data entry. Eager to leverage skills and experience for a valuable contribution to a dynamic team.

Overview

8
8
years of professional experience

Work History

Production Worker

Atlas Roofing Corporation
08.2023 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Implemented sustainable practices within production process, aligning with environmental goals.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Ensured timely delivery of products by coordinating effectively with logistics team.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Fostered culture of continuous improvement by suggesting process enhancements.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Reduced downtime by performing regular maintenance on machinery.
  • Improved product quality with meticulous quality control checks.
  • Contributed to product innovation by providing feedback on production challenges.
  • Streamlined inventory management, reducing instances of stock shortages.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Optimized material usage to minimize waste, contributing to cost reduction efforts.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Reviewed production schedules and streamlined processes.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Kitter

American Woodmark
09.2017 - 08.2018
  • Improved kitting efficiency by streamlining processes and optimizing workflow.
  • Contributed to team success by cross-training in various roles and departments as needed.
  • Promoted workplace safety culture through ongoing adherence to protocols, active participation in safety meetings, and prompt reporting of any hazards or concerns.
  • Developed strong relationships with suppliers, negotiating favorable terms for materials purchasing and delivery schedules.
  • Supported continuous improvement initiatives, participating in workshops and implementing new process improvements as required.
  • Enhanced communication between departments by providing regular updates on kitting progress, challenges, and opportunities for improvement.
  • Aided supervisors in developing better resource allocation strategies based on historical workload trends.
  • Increased productivity with the implementation of lean manufacturing principles and techniques.
  • Demonstrated adaptability to changing priorities, adjusting workflow accordingly to maintain production deadlines.
  • Reduced order processing time through meticulous organization and attention to detail.
  • Participated in quality assurance efforts, rigorously inspecting products for defects before packaging and shipping.
  • Enhanced inventory management with accurate record-keeping and regular audits.
  • Collaborated closely with other departments such as procurement, logistics, and production to ensure seamless operations.
  • Maintained a clean, safe work environment in compliance with company regulations and industry standards.
  • Streamlined order fulfillment processes, reducing lead times while maintaining accuracy levels above 99% consistently.
  • Recognized potential bottlenecks within the workflow early on; suggested innovative solutions to eliminate them effectively.
  • Minimized waste by carefully monitoring material usage and promptly reporting any inconsistencies or defects.
  • Provided excellent customer service by promptly addressing issues and resolving discrepancies in orders.
  • Ensured timely delivery of products by prioritizing tasks and working collaboratively with team members.
  • Maintained clean and organized working environment to promote safety and efficiency.
  • Collaborated with team members to complete projects accurately and quickly.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
  • Followed safety protocols to maintain safe working environment.
  • Completed tasks on time to meet quality and safety standards.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Inspected completed products to encourage quality and adherence to company standards.

Sales Representative

Vector/Cutco
05.2017 - 06.2017
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.

Education

High school diploma -

Kingman Academy of Learning High School

Associate Degree In Criminal Justice - Criminal Justice

American InterContinental University
Schaumburg, IL
08.2024

Bachelor's degree - Criminal Justice with a Specialization in Forensic Science

American InterContinental University
08.2024

Skills

  • Multitasking
  • Critical thinking and problem-solving
  • Accuracy and efficiency
  • Interpersonal skills
  • Basic data entry
  • Microsoft Office (Word, Excel, PowerPoint, Access)
  • Customer service and sales
  • Cleaning and cooking
  • Entry-level manufacturing
  • Basic math
  • Effective communication
  • Teamwork and collaboration
  • Professionalism
  • Money management

Hobbies and Interests

  • Hiking
  • Listening to music
  • Reading mystery/murder mystery books

Awards

  • Dean's List Certificate
  • President's Award

Languages

English
Native or Bilingual

Timeline

Production Worker

Atlas Roofing Corporation
08.2023 - Current

Kitter

American Woodmark
09.2017 - 08.2018

Sales Representative

Vector/Cutco
05.2017 - 06.2017

High school diploma -

Kingman Academy of Learning High School

Bachelor's degree - Criminal Justice with a Specialization in Forensic Science

American InterContinental University

Associate Degree In Criminal Justice - Criminal Justice

American InterContinental University

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