Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianca Teasley

White Bluff,Tn

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. In addition, I’m passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

21
21
years of professional experience

Work History

Layer

05.2023 - 08.2023
  • Cake
  • Talented Hostess dedicated to maintaining strong customer loyalty with top-notch service
  • Organizes and stocks workstations to stay ready for any demand
  • Trained in food safety, allergy protocols and special dietary limitations
  • Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff
  • Demonstrated success in working with staff to create unique dining experiences
  • Offering experience working in restaurant settings.

Call Center Representative

The Help Center
02.2023 - 07.2023
  • Provided primary customer support to internal and external customers
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Updated account information to maintain customer records
  • Answered product and service questions, suggesting other offerings to attract potential customers
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints
  • Host

Scheduler Coordinator

Home Instead
01.2003 - 04.2021
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude
  • Willingness to take on added responsibilities to meet team goals
  • Reliable employee seeking long- lasting position
  • Offering excellent communication and good judgment.

Education

undefined

Dickson County High School
07.2007

Skills

  • Microsoft Excel - 2 years
  • Typing Proficiency - 4 years
  • Active Listening - 4 years
  • Document and Records Management - 2 years
  • Customer Service experience - 5 years

Timeline

Layer

05.2023 - 08.2023

Call Center Representative

The Help Center
02.2023 - 07.2023

Scheduler Coordinator

Home Instead
01.2003 - 04.2021

undefined

Dickson County High School

Similar Profiles

CREATE PROFILE
Brianca Teasley