Summary
Overview
Work History
Education
Skills
References
Training
Timeline
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BRIAN CHRISTOPHER RAMOS

Pennington,NJ

Summary

Self-sufficient SAP Basis Administrator/Consultant with 8 years of deftly handling SAP products for multi-scale customers. Manages all phases of product lifecycles, from initial installation, through patching and maintenance to end-of-life measures. Provides hands-on technical support and remote training services designed to guarantee flawless operations.

Overview

8
8
years of professional experience

Work History

IT Manager - SAP Basis Engineer

LIDL US, LLC
12.2019 - Current
  • Part of global SAP Basis team that operates around 1000 SAP systems hosted on about 1200 Linux servers and different databases (Oracle, Sybase, HANA)
  • Ensuring high performance and stability for these systems for customers in the Schwarz Group (Kaufland EU, Lidl EU, USA, Schwarz IT)
  • Main focal point for end-to-end implementation of a Master Data Management SAP system upgrade from S/4 HANA1809 to S/4 HANA 2022 FP03 of a 4-tier system landscape.
  • Piloted project to install PowerConnect for Splunk addon to 650 different SAP systems of various products and stages, communicating with different business and functional teams to ensure smooth installation throughout the whole landscape within the given deadline and would not affect day-to-day operations
  • Served as subject matter expert on PowerConnect for Splunk functionality and connection within SAP, working on incidents, requests, and changes related to said subject
  • Executed a project to roll out security parameters to 700 systems as part of an SAP compliance security baseline, ensuring that system parameters are up to SAP standards and security from outside threats
  • Performed daily Incident, Request, Event, and Problem management using Service now ticketing tool
  • Performed regular SAP patching which included: Kernel Packages, SAP Support Packages, Legal Change Packages, ST-PI/ST-API upgrades, EHP upgrades
  • Performed quarterly system refreshes using SAP ABAP Post-Copy Automation (PCA) tool, coordinating with database teams and business team to ensure refresh was executed correctly
  • Attendance of CAB to explain technical changes, and execution of said changes to stakeholders and higher management
  • Maintains printers, interfaces (RFC, SOA, SICF, Webservices), ports, content repositories, and transport management systems
  • Created various documentation of different standard operating procedures on internal confluence documentation tool to be available to the team to use.

SAP Basis Administrator

Accenture Philippines
11.2016 - 03.2019
  • Ensured that systems (ECC, GRC, BW, CRM, JAVA, and HANA) for gas company under scope are up and running for business and functional users - done through daily system monitoring and planning infrastructure changes
  • Reviewed system security recommendations from Solution Manager and apply such SAP notes/changes to ensure the security and invulnerability of the systems in scope
  • Plan, lead, and coordinated major activities such as support package stack, OS, Oracle, Kernel and HANA Revision Upgrades, BW System Copy
  • Assisted in solving high profile issues and ensure that related tickets are updated and closed within SLA to ensure team's KPI is in green status
  • Migration of daily and weekly bundles using RevTrac transport management tool
  • Troubleshooting, adhoc run of payroll related jobs using BMC Control-M tool
  • Administration and troubleshooting of SAP HANA database using SAP HANA studio and DBA cockpit
  • Assisted in different incidents and requests under different Solution Manger functionalities such as: Managed System Configuration (MSC), System Landscape Directory (SLD), Landscape Management Database (LMDB), System and Technical Monitoring (Metrics, Threshold Management).
  • Aided in problem resolution tasks via in-person and on-call availability, maintaining resolution rate of [Number]%

Education

Bachelor of Science major in Computer Science - Specialization in Instructional Systems Technology

De La Salle University Manila
Philippines
01.2016

Skills

  • SAP NetWeaver 701, 702, 711, 720, 730, 731, 740, 750
  • Solution Manager 72, SAP S/4 HANA Foundation 1809 - 2023
  • Basis Administration in SAP Products: (FI, BW, HCM, CAR, F&R, GRC, EWM, TM/EM, SLT, Retail, GTS)
  • Databases Oracle 19, Sybase ASE, SAP HANA
  • Operating Systems AIX, Windows, Red Hat Enterprise Linux version 74, 8
  • Tools: SWPM, SUM, NWA, SAPINST, CONFIGTOOL, SPAM/SAINT, PCA (Post Copy Automation Tool), SAP HANA Studio, SAP HANA Cockpit, Control - M, NAGIOS, Tufin, Apsware, Service Now, BRTOOLS, RevTrac, Confluence, Citrix

References

Available Upon Request

Training

  • SAP: ADM100: System Administration I Of SAP S/4HANA and SAP Business Suite
  • OTHER: Windows Server 2019 Administration

Timeline

IT Manager - SAP Basis Engineer

LIDL US, LLC
12.2019 - Current

SAP Basis Administrator

Accenture Philippines
11.2016 - 03.2019

Bachelor of Science major in Computer Science - Specialization in Instructional Systems Technology

De La Salle University Manila

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BRIAN CHRISTOPHER RAMOS