Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian D. Peck

Santa Clarita,CA

Summary

Experienced in a wide range of technical areas with a strong background in enterprise telecom services, including internet access, cyber security, SIP trunking, SD-WAN, fiber, and wireless. Proficient in data center and colocation services, as well as utility computing. Expertise in Cisco Meraki & WebEx, Zoom, and MS Teams, well-versed in Microsoft Office. Technical proficiency extends to networking, data center, cloud, and cybersecurity. In the telco field, experience with software-as-a-service, unified communications-as-a-service, secure-access-service-edge, carrier ethernet, optical waves, dark fiber, and broadband. In information technology, skilled in managed services, cloud servers & storage, cloud hosting, and security. Excel at gaining access to C-level stakeholders and leading complex solution sales. Deep understanding of consultative and solution-based 'Strategic Selling' methodology. Independent self-starter with a proactive and goal-focused approach. Excellent written and verbal communicator for in-person or virtual presentations. Proven client relationship management skills by building and maintaining lasting relationships through understanding client needs and anticipating future requirements.

Overview

12
12
years of professional experience

Work History

National Account Manager

Cogent Communications
03.2021 - 12.2024
  • Responsible for managing and expanding relationships with large, strategic clients across the country
  • Built and maintained strong relationships with key stakeholders, acting as the primary point of contact to understand their needs and ensure satisfaction
  • Developed and implemented strategic sales plans to achieve revenue targets while identifying growth opportunities through upselling and cross-selling Cogent's services
  • Collaborated with clients to assess their requirements and provided customized solutions, overseeing contract negotiations and renewals to ensure mutually beneficial terms
  • Worked closely with cross-functional teams to ensure seamless service delivery and addressed client needs effectively
  • Staying informed about industry trends and the competitive landscape allowed me to drive improvements in service offerings
  • Monitored account performance and prepared reports to assess progress against sales goals
  • Acted as an advocate for my clients within the organization, ensuring their feedback and concerns were addressed promptly and efficiently

Enterprise Account Executive

SPECTRUM Enterprise
01.2020 - 01.2021
  • Responsible for managing and nurturing relationships with enterprise business clients, ensuring they received exceptional service and support while driving revenue growth
  • Developed tailored account strategies, identified upselling opportunities, and served as the primary point of contact for my clients
  • Advocated for them by addressing issues and coordinating with internal teams for timely resolutions
  • Staying informed about industry trends and Spectrum offerings
  • Oversaw contract negotiations, prepared performance reports, and collaborated with cross-functional teams to deliver a coordinated approach to account management
  • Strong interpersonal skills and a results-oriented mindset were essential for my success in this position

Direct Senior Account Executive

TPX Communications
01.2019 - 01.2020
  • Responsible for driving business growth by identifying and engaging potential clients, assessing their needs, and providing tailored telecommunications solutions
  • Conducted comprehensive analyses of clients' existing systems and processes to recommend improvements and optimize their communications infrastructure
  • Leveraged my expertise in unified communications, managed IT services, and cybersecurity to develop strategic proposals and presentations to effectively communicate the value of TPx's offerings
  • Collaborated closely with internal teams to ensure seamless implementation of solutions and provided ongoing support to enhance customer satisfaction
  • Stayed informed about industry trends to identify new opportunities for clients and maintained strong relationships with key stakeholders to drive long-term partnerships

Dedicated Fiber Account Executive II

AT&T
01.2013 - 01.2019
  • Tasked to identify untapped business opportunities through thorough research, customer feedback, and comprehensive industry analysis
  • Captivated potential customers by delivering compelling presentations and demonstrating the capabilities of products and services with a keen eye on addressing their unique needs
  • Fostered enduring relationships with existing clients by ensuring timely responses to inquiries and swiftly resolving any issues, while maintaining a high level of client satisfaction
  • Orchestrated seamless collaboration with production teams to guarantee the punctual delivery of products and services aligned with precise customer specifications
  • Expanded business opportunities by evaluating prospects' positions in the industry, conducting in-depth research, and analyzing sales options
  • Amplified new business growth through the implementation of effective networking and sales strategies, resulting in an expanded market presence
  • Engaged customers by presenting product features, while adeptly responding to concerns and skillfully redirecting objections to drive successful sales outcomes
  • Formulated and executed strategic sales plans with a focus on elevating both revenue and market share, resulting in sustained business growth
  • Pioneered the development of new business opportunities and strategic partnerships to contribute to the overall diversification and expansion of the business portfolio
  • Sold AT&T's products and services by initiating contact, developing relationships with prospects, and recommending tailored solutions
  • Provided ongoing support, information, and guidance to clients, researched and suggested new opportunities, and recommended profit and service improvements

Education

High School Diploma -

Verdugo Hills High School
Tujunga, CA
06-1983

Skills

  • Enterprise telecommunications solutions
  • Effective Internet access management
  • Network security expertise
  • SD-WAN optimization
  • Fiber analysis expertise
  • Wireless technology expertise
  • Data Center Colocation expertise
  • Scalable IT infrastructure solutions
  • Strategic networking skills
  • Experience with cloud solutions
  • Telecommunications expertise
  • Optical waves
  • Disaster Recovery Services
  • Broadband services expertise
  • Managed Services
  • Problem-solving sales techniques
  • Effective sales techniques
  • Client service excellence

Timeline

National Account Manager

Cogent Communications
03.2021 - 12.2024

Enterprise Account Executive

SPECTRUM Enterprise
01.2020 - 01.2021

Direct Senior Account Executive

TPX Communications
01.2019 - 01.2020

Dedicated Fiber Account Executive II

AT&T
01.2013 - 01.2019

High School Diploma -

Verdugo Hills High School
Brian D. Peck