BRIANDA CASTRO
Pittsburg,CA
Summary
My background and work ethic emphasize reliability, teamwork, initiative, organization, and timeliness. Employers benefit from my experience in a fast-paced busy team-based work environment, in addition to my driven and proven success at achieving established targets and team goals. I am currently seeking a job where I can apply all the above with excellence and competence as I am dedicated to a job well done and always going the extra mile.
Overview
5
5
years of professional experience
Work History
Sales Associate
T-Mobile
410 Atlantic Ave Pittsburg, CA 94565
01.2023 - 02.2024
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted customers in selecting products, aligning with their needs and preferences.
- Maintained up-to-date knowledge of product offerings and promotions to inform customers effectively.
- Conducted transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Implemented visual merchandising strategies to optimize product displays and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Keyholder & Lead Sales Associate
Dollar General
Antioch, CA
12.2019 - 04.2022
- Carried store keys and alarm codes.
- Opened and closed store.
- Oversaw cleaning, maintenance, and deliveries.
- Operated cash register and stocked shelves.
- Performed and supervised daily procedures.
- Trained and supported new team members.
- Welcomed customers and provided customer-focused service.
- Loss prevention.
- Balanced point of sale drawers and safe.
- Ensured that all employees adhered to corporate processes and safety.
Assistant Manager
El Molino Super Market
Antioch, CA
08.2019 - 12.2019
- Cleaned and organized the store, checkout desks, and displays.
- Greeted customers and helped locate items.
- Compiled purchase orders for new stock and received deliveries.
- Ran recovery for misplaced items.
- Identified shoplifters and helped to reduce shrinkage.
- Operated cash register for cash, SNAP, and credit card transactions.
- Balanced point of sale drawers.
Education
High School - undefined
Prospects High School
Antioch, CA01.2017
Skills
- Bilingual – English/Spanish
- Operating Point of Sale
- Balancing Point of Sale drawers
- Opening & Closing
- Hand Held Terminals
- Receiving
- Loss Prevention
- Two Way Radio Communication
- Excellent Customer Service
Timeline
Sales Associate
T-Mobile
01.2023 - 02.2024
Keyholder & Lead Sales Associate
Dollar General
12.2019 - 04.2022
Assistant Manager
El Molino Super Market
08.2019 - 12.2019
High School - undefined
Prospects High School