Brianda Marquez
Bellflower,CA
Summary
Accomplished LVN FLOAT with a proven track record at PIH Health, adept in compassionate care and clinical documentation. Excelled in cross-training staff and enhancing patient care through effective communication and chronic disease management. Skilled in EMR/EHR, showcasing a commitment to operational excellence and HIPAA compliance. Demonstrates strong leadership in fast-paced environments, significantly improving team performance and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
LVN FLOAT
PIH Health
09.2022 - Current
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Precepted newly hired medical assistants/ LVN to train each one on office procedures and important tasks.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively hand clinical needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Organized and balanced multiple priorities within fast-paced environment.
- Workwell in fast-paced and demanding environment.
- Managed large workload while producing quality work in fast-paced environment with interruptions and deadlines.
- Prioritized and worked on multiple projects under strict deadlines in fast-paced environment
- Work collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
Lead Medical Assistant
Optum
06.2014 - 08.2022
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Precepted newly hired medical assistants to train on all departments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Obtained client medical history, medication information, symptoms, and allergies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Accomplished multiple tasks within established timeframes.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Science - Nursing
Pacific College
Costa Mesa, CA08.2021
High School Diploma -
Paramount High School
Paramount, CA06.2013
Skills
- Bilingual: English/Spanish
- Vital signs monitoring, EKG, vaccinations, medication administration
- Pediatric, Family Practice, Internal Med, Infectious Disease, Podiatry, Sports Med
- Clinical Documentation
- Retinal Exams
- Patient Intake
- Phlebotomy
- Chronic Disease Management
- EMR / EHR
- Writing reports
- Medical office administration
- Preventive Care followed by He-diss/Cozeva
- Prepare for clinic Audits
- POCT/ QC
- HIPAA Compliance
Certification
- IV certified and phlebotomy
- Active License for LVN
- BLS Certification
Timeline
LVN FLOAT
PIH Health
09.2022 - Current
Lead Medical Assistant
Optum
06.2014 - 08.2022
Associate of Science - Nursing
Pacific College
High School Diploma -
Paramount High School
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