Brianda Minor
Denver,CO
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Buckley Powder
Englewood, CO
08.2023 - Current
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Received and screened high volume of internal and external communications.
- Researched and resolved issues with billing and invoices.
- Delivered items to customers and presented invoices for payments.
- Organized documents to prepare client invoices.
- Coordinated approval processes for accounts payable invoices.
- Prepared documentation to track and report on damaged or missing items.
- Cleared machine jams to reset malfunctions for production line.
- Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.
Receptionist
Goodneedles Accupuncture
Denver, CO
02.2024 - 07.2024
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Gathered, transcribed and typed medical information into charts.
- Entered insurance, demographics and health history into patient database.
- Informed patients of financial responsibilities prior to rendering services.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Straightened up waiting room to maintain neat and organized space.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Medical Billing
Receptionist
Zenails At Belmar
Lakewood, CO
02.2024 - 06.2024
- Organized salon paperwork and office files.
- Met with clients to discuss needs, service preferences and special requests.
- Completed daily customer appointments and updated master schedule.
- Cleaned and sanitized tools and work environment.
- Scheduled client appointments and accepted payments.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Greeted visitors to provide information and direct to appropriate personnel.
- Completed basic bookkeeping and document filing.
- Improved tools to enable better tracking and business analysis.
Billing Specialist
Concentra Urgent Care
Denver, CO
- Processed and sent invoices, adjustments and credit memos to customers.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
- Managed numerous client accounts to track and collect money owed.
- Completed billing audits in identified timeframes to report and investigate findings.
- Billing and Collections
- Processed invoice payments and recorded information in account database.
- Answered customer questions to maintain high satisfaction levels.
Education
High School Diploma -
Brady Highschool
Denver, CO05-2018
Skills
- Administrative Support
- Correspondence typing
- Call Routing
- Front Office Management
- Appointment confirmation
- Departmental support
- File Management
- File Organization
- Team Collaboration
- Filing
- Bilingual
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Goodneedles Accupuncture
02.2024 - 07.2024
Receptionist
Zenails At Belmar
02.2024 - 06.2024
Front Desk Receptionist
Buckley Powder
08.2023 - Current
Billing Specialist
Concentra Urgent Care
High School Diploma -
Brady Highschool