Brianda Murillo
Sylmar,California
Summary
Hardworking bartender and Supervisor bringing 17 years customer service experience. Proficient in managing people and resources to accomplish challenging objectives and outstanding customer service.
Overview
12
12
years of professional experience
Work History
Games Operator
HB Leisure
Valencia, CA
03.2023 - Current
- Performed daily maintenance of the assigned game for the shift
- Interacted with guests in a friendly professional manner to promote positive, memorable experiences at the theme park
- Made sure the rules were well explained and handed out the proper prize
- I completed monetary transactions for each guest that wanted to play a game
ATS
Claim Jumper Restaurant
Northridge, CA
11.2021 - 10.2022
- Trained and coached employees to develop good customer service
- worked with different computer programs that managed the company's end of day sales and reviewed that all the transaction by all employee were well and matched the reports.
- authorized the release of the servers tips on the tipnetwork program
- counted the money in the safe both at opening and closiung shifts.
- made sure everything matched to the cent.
- authorized employees requests for time off and approved shift swapping
Lead Bartender
Claim Jumper Restaurant
Northridge, CA
05.2013 - 10.2022
- Trained new bartenders on making drinks and upselling.
- Operated cash register a POS system for transactions and gave change for cash payments.
- Talked easily with customers to have them keep coming back for steady business for the company
- Stocked bar with beer, wine, liquor and other mixtures
- Increased ticket amounts by upselling customers from shelf to premium brands.
- Did the liquor count once a week to make sure we were giving accurate proportions as assigneed by the company.
- Took care of guests orders and gave them quality genuine servie as how i would like to be treated
Receptionist
EuroTech Motors
Culver City, CA
05.2011 - 06.2012
- Scheduled maintenace service for different cars with the cutomer.
- handled monetary transactions
- dealt with the cars insurance to make payments on cars
- used different computer programs for record keeping of all services provided
Education
Associate of Applied Science - Pharmacy Technician
UEI College
Encino, CA05.2017
Health Information Technology - Health Information Technology
ITT Tech
Sylmar, CA04.2013
Skills
- Time Management
- Strong Work Ethic
- Great Customer Service
- Attention to Detail
- Organization and Efficiency
Timeline
Games Operator
HB Leisure
03.2023 - Current
ATS
Claim Jumper Restaurant
11.2021 - 10.2022
Lead Bartender
Claim Jumper Restaurant
05.2013 - 10.2022
Receptionist
EuroTech Motors
05.2011 - 06.2012
Associate of Applied Science - Pharmacy Technician
UEI College
Health Information Technology - Health Information Technology
ITT Tech
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