Brianda Pintor
Donna,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Melrose Fashion
09.2021 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Donna North High School
Donna, TXSkills
- Client Account Management
- Sales Development
- Product Sales
- Customer Needs Assessment
- Inventory Control
- Payment Processing
- Excellent People Skills
- Problem-Solving
- Store Opening and Closing
- Policy and Procedure Adherence
- Multi-Tasking Strength
- Listening Skills
- Sales Expertise
- Money Transfer Systems
- Product Promotions
- Sales Forecasting
- Product Recommendations
- Meeting Deadlines
- Cash Handling
- Stocking and Receiving
- Sales Trends
- Teamwork and Collaboration
- Flexible Schedule
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Melrose Fashion
09.2021 - 04.2023
High School Diploma -
Donna North High School
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