Brianda Salgado

● Fielded an average of 18 customer service calls per day.

● Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.

 ● Trained new employees on company customer service policies and service level standards.

● Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

● Trained new employees on company customer service policies and service level standards.

●     Recommended products to customers, based on customers needs and interests

●     Answered customers questions about products and prices

●     POS processing

●     Cold calls

●     Costumer Service  

 ●     Added seasoning to foods during mixing or cooking, according to personal judgment and experience

●     Prepared meats, soups, sauces, vegetables and other food prior to cooking

●     Seasoned and cooked foods according to prescribed methods

 ●     Answered customers questions about products, prices, availability, product uses, and credit terms

●     Estimated and quoted prices, credit and contract terms and delivery dates

●     Recommended products to customers, based on customers needs and interests  

●     Balanced cash drawer at the end of the shift

●     Balanced daily receipts, cash, and prepared bank deposits Developed knowledge of bank account transactions

●     Developed knowledge of bank account transactions

●     Conferred with clients regarding price, type of arrangement, date, time, and place of delivery

●     Developed new creations

●     Ordered and purchased flowers and supplies from wholesalers and growers ●     Performed office and retail service duties