BRIANDA BASTIDA

●Operated multi-line telephone system to answer and direct high volume of calls.

●Handled confidential and sensitive information with discretion and

tact.

●Monitored progress of pending actions, ensuring deadlines were met and clients were informed accordingly.

●Expedited urgent matters by effectively communicating client needs to appropriate personnel for swift action.

●Met customer service objectives by providing superior customer service to Spanish-speaking customers.

●Receiving and directing visitors; Handling and delegating basic office tasks; Coordinate communication between departments.

●Managed paperwork and databases.

● Managed office supplies inventory.

●Coordinated meetings and appointments as well as managed staff calendars and schedules.

●Provided outstanding customer service by welcoming and directing visitors as well as managing our current tenants.

●Responsible for mailing, shipping supplies, equipment, and miscellaneous errands.

●Collected rent, prepared invoices, managed payments and successfully processed bills.