Summary
Overview
Work History
Education
Skills
Leadership and Campus Involvement
Timeline
Generic

Briandra T. Wilson

West Chester,PA

Summary

Dedicated Associate with a background at Wawa, adept in managing high-volume transactions and ensuring customer satisfaction. Excelled in inventory management and complaint resolution, enhancing operational efficiency. Skilled in DNA electrophoresis and Microsoft Office, demonstrating exceptional analytical abilities and attention to detail. Proven track record of improving customer experience through effective communication and meticulous organization.

Overview

7
7
years of professional experience

Work History

Associate

Wawa
West Chester, PA
04.2023 - Current
  • Manage financial transactions while ensuring excellent customer service in a face paced environment
  • Handle customer complaints professionally, enhancing interpersonal communication skills crucial for patient interactions
  • Contribute to seamless store operations by managing inventory, coordinating product restocking, and ensuring a clean, organized environment
  • Helping to maintain an efficient workflow and enhance the customer experience

Associate

Chipotle Mexican Grill
Montgomeryville, PA
04.2019 - 08.2021
  • Oversaw front-of-store duties including greeting customers and addressing concerns, honing skills vital for patient recruitment and consent processes
  • Executed safe food handling techniques by examining food temperature and food quality to guarantee customer health and safety according to restaurant policy and procedures
  • Manage financial transactions while ensuring excellent customer service in a fast paced environment

Associate

HomeGoods
Montgomeryville, PA
06.2018 - 06.2019
  • Uphold an organized storefront environment by arranging products and managing displays, ensuring a professional and welcoming atmosphere that supports customer satisfaction and operational efficiency
  • Assisted customers in locating products, providing knowledgeable recommendations, and offering a high level of service to ensure a positive shopping experience and customer delight

Education

B.S. - Interdisciplinary STEM, Biology

West Chester University
West Chester, PA
05.2025

Skills

  • Micropipette
  • SNP analysis
  • Recombination
  • Light microscopy
  • Plating and culturing
  • DNA electrophoresis
  • DNA restriction of plasmids
  • Titration
  • Analytical skills
  • Detail-oriented
  • File management
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)

Leadership and Campus Involvement

Biotechnology and Pharmaceutical Business Club

Career and Network Coordinator

04/24 - Present

  • Regularly update the club's LinkedIn page with event details, guest speaker information, and other relevant content to engage members and keep them informed.
  • Connect students with industry professionals who provide valuable insights on career paths, networking opportunities, and growth within the biotech and pharmaceutical sectors.
  • Collaborate closely with club members to coordinate activities, share ideas, and support the successful execution of club initiatives.

Timeline

Associate

Wawa
04.2023 - Current

Associate

Chipotle Mexican Grill
04.2019 - 08.2021

Associate

HomeGoods
06.2018 - 06.2019

B.S. - Interdisciplinary STEM, Biology

West Chester University

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Briandra T. Wilson