Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian E. Goode

Ponte Vedra,FL

Summary

Dedicated Communications professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

22
22
years of professional experience

Work History

Contract Fiber Project Specialist

PSC
09.2023 - Current
  • Met project deadlines without sacrificing build quality or workplace safety. Coordinated with cross-functional teams to resolve project issues and mitigate risks. Provided detailed project status updates to executive management. Established positive customer relationships by providing punctual, cost-effective solutions. Tested components and systems to evaluate performance and identify concerns. Operated hand tools and power equipment according to company safety procedures.

Sales Engineer

Clearwave Fiber (Previously K/a Hargray Fiber)
08.2022 - 08.2023
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. Managed technical integration, systems engineering program management, customer support and program management. Recommended changes, improvements, or enhancements in products to product development team based on customer feedback. Delivered technical sales presentations to prospects and presented benefits and value of products. Developed and implemented pursuit plans for opportunities within assigned key accounts.

Senior Field Technician (Commercial & Residential)

Hargray Communications Group Inc. (Comm./Fiber)
04.2017 - 08.2022
  • Provided exceptional customer service; Established team collaborative culture; Installed and repaired Data, Video, Telephone services for business/residential customers over Fiber Optic, HFC, Copper; Worked with Calix, Accedian, Edgemarc, Aruba, Juniper, Arris, Hosted UC systems; Fiber optic splicing, cabling; Worked rotating Stand-by schedule to provide system operations for all customers during off-peak hours; Maintained stock of electronic equipment, tools to perform job at peak proficiency.

Integrated Technology Installer

The Stereo Guys
01.2016 - 04.2017
  • Provided exceptional customer service; Pre-wired new construction homes, businesses for integrated technology systems—Audio, Video, Data, Communications, Surveillance; Installed integrated technology components specific to each jobsite.

Department Manager

Lowe’s Home Improvement
09.2007 - 12.2015
  • Provided exceptional customer service; Oversaw all business aspects of department to maximize profitability, growth; Performed product cycle counts, adjusted inventory levels; Supervised, trained, developed Sales Specialists and Customer Service Associates; Maintained departmental merchandise standards.

Construction Superintendent

Beaty Construction Company
04.2002 - 09.2007
  • Provided exceptional customer service; Supervised all phases of construction from permitting, building to homeowner walk-through; Hired subcontractors, negotiated contracts, inspected workmanship to maintain quality control; Attended to all details to secure jobsite safety; Ensured homes met building codes, passed city inspections; Communicated effectively with all parties involved to ensure completion by scheduled deadlines.

Education

Network+ Certificate

NCTI-Arapahoe Community College
Online
2022

Senior Master Installer Certificate

NCTI-Arapahoe Community College
Online
2020

Master Installer Certificate

NCTI-Arapahoe Community College
Online
2018

Associate of Science - Criminal Justice

College of Coastal Georgia
Brunswick, GA
1998

Skills

  • Problem Solving
  • Deadline-Motivated
  • Team Collaboration
  • Needs Analysis
  • Strong Technical Acumen
  • Service Delivery
  • Cost Estimation
  • Field Consulting
  • Site Visits
  • Technical Troubleshooting

Timeline

Contract Fiber Project Specialist

PSC
09.2023 - Current

Sales Engineer

Clearwave Fiber (Previously K/a Hargray Fiber)
08.2022 - 08.2023

Senior Field Technician (Commercial & Residential)

Hargray Communications Group Inc. (Comm./Fiber)
04.2017 - 08.2022

Integrated Technology Installer

The Stereo Guys
01.2016 - 04.2017

Department Manager

Lowe’s Home Improvement
09.2007 - 12.2015

Construction Superintendent

Beaty Construction Company
04.2002 - 09.2007

Network+ Certificate

NCTI-Arapahoe Community College

Senior Master Installer Certificate

NCTI-Arapahoe Community College

Master Installer Certificate

NCTI-Arapahoe Community College

Associate of Science - Criminal Justice

College of Coastal Georgia

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Brian E. Goode