Overview
Work History
Education
Skills
Work Availability
Summary
Quote
Timeline
1d
Brian Ellison

Brian Ellison

Fairborn,OH

Overview

8
8
years of professional experience
1
1
Language

Work History

STORE MANAGER

Big Lots
03.2022 - 03.2024
  • Ensured compliance with merchandising and inventory control standards, reducing stock discrepancies by 15% and improving inventory accuracy.
  • Directed scheduling, payroll processing, and performance evaluations, optimizing labor costs by 12% and increasing staff productivity by 18%.
  • Fostered a collaborative, high-performing team environment, contributing to a 25% increase in employee engagement and a 20% reduction in staff turnover.
  • Maintained exceptional customer service standards and promptly resolved issues, leading to a 22% improvement in customer satisfaction ratings.
  • Reduced operational costs by 10% by analyzing trends and identifying improvement opportunities.
  • Increased furniture sales by 30% and customer satisfaction by 20% through remerchandising, creating award-winning vignettes, and prioritizing product knowledge training for associates.

STORE MANAGER

CashLand
01.2021 - 02.2022
  • Minimized losses by 20% through the introduction of efficient asset protection and inventory control protocols, revamping the inventory system, and reducing clerical errors on customer pawn loan agreements.
  • Redesigned the retail space to enhance customer flow and accessibility, resulting in an 11% increase in customer foot traffic and a 10% increase in average transaction value.
  • Implemented an employee recognition program, boosting morale and reducing staff turnover to below 15%.


STORE MANAGER

Aaron's
06.2016 - 07.2020
  • Achieved 125% of sales targets for six consecutive quarters by implementing targeted sales strategies and fostering customer relationships, resulting in a 25% increase in store revenue growth.
  • Boosted customer satisfaction by 25% and repeat business by 30% through personalized ownership support programs and targeted customer retention strategies, resulting in enhanced loyalty and increased revenue.
  • Generated new business through effective marketing strategies, boosting new customer acquisition and market presence.
  • Established partnerships with local realtors to offer home staging services, resulting in an additional $2,000 per month in revenue.

Education

Bachelor of Science - 60 Credits Earned - Sociology

Arizona State University
Tempe, AZ

Skills

  • Customer Relationship Management
  • Marketing and Promotions
  • Operational Management
  • Financial Analysis and Reporting
  • Leadership and Team Management
  • Cultural Awareness and Sensitivity

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary

Experienced and dynamic Store Manager with a proven track record of leading high-performing teams and
driving store performance improvements. Adept at utilizing operational resources to achieve goals, enhance
productivity, and boost profitability. Skilled in building strong customer relationships, recruiting and developing
top talent, and managing all aspects of store operations with a focus on excellence in customer service.
Known for strong leadership, organizational, and problem-solving skills, with a passion for fostering a positive
work environment.

Quote

It is not only for what we do that we are held responsible, but also for what we do not do.
Molère

Timeline

STORE MANAGER

Big Lots
03.2022 - 03.2024

STORE MANAGER

CashLand
01.2021 - 02.2022

STORE MANAGER

Aaron's
06.2016 - 07.2020

Bachelor of Science - 60 Credits Earned - Sociology

Arizona State University

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Brian Ellison