Brian G. Weaver
Denham Springs,LA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Cushman & Wakefield
New Orleans, LA
11.2023 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Underwriter
Assurance Financial Group Baton Rouge
Baton Rouge, LA
04.2022 - 11.2022
- Utilized diverse data tools and processes to analyze, interpret and manage data.
- Gathered and analyzed information to determine risk acceptability.
- Analyzed risk and adhered to underwriting standards to drive risk selection and profitability.
- Liaised with field, gathering information to base and defend underwriting decisions.
- Inspected financial statements, credit information and title data to complete underwriting process.
Sales Manager
Office Depot Inc
Baton Rouge, LA
01.2020 - 03.2021
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Achieved company growth and brand development through market expansion and sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
Assistant Store Manager
The Art of Shaving
Baton Rouge, LA
01.2019 - 01.2020
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Education
High School Diploma -
St. John High School
Plaquemine, LA05.2016
Skills
- Managing Risks
- Influencing Business Growth
- Analyzing Data
- Building Strong Relationships
- Problem Resolution
- Supervision & Leadership
- Critical Thinking
- Guest accommodations
- Computer skills
- Customer service
Education and Training
other,true,other
Timeline
Guest Service Representative
Cushman & Wakefield
11.2023 - Current
Underwriter
Assurance Financial Group Baton Rouge
04.2022 - 11.2022
Sales Manager
Office Depot Inc
01.2020 - 03.2021
Assistant Store Manager
The Art of Shaving
01.2019 - 01.2020
High School Diploma -
St. John High School