Professional Summary
Overview
Work History
Education
Skills
Timeline

Brian J. Cojen

Publix Warehouse
Orlando,FL
34
years of professional experience

Certified Forklift Operator experienced in safety compliance and team collaboration to enhance productivity in warehouse operations. Optimized loading and unloading processes while applying knowledge in plumbing, installation, and repair services. Gained diverse experience in heating and air conditioning sales, construction, and security, with First Aid/CPR certification.

Work History

Construction Worker

11 Months
J.R Crowley Construction | 01.1994 - 12.1994
  • Interpreted blueprints and project plans to execute tasks accurately and effectively.
  • Operated heavy machinery to assist in construction and site preparation tasks.
  • Assisted skilled tradespeople in various construction activities, enhancing workflow efficiency.
  • Followed safety protocols to ensure compliance with industry standards on job sites.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Operated power equipment to move materials and promote job efficiency.

Landscaper

1 Year
Weeks Lawn Care | 01.1993 - 01.1994
  • Assisted in planting and maintaining flower beds, enhancing overall aesthetic appeal.
  • Operated landscaping equipment to complete various lawn care tasks efficiently.
  • Implemented proper safety protocols while handling tools and machinery on-site.

Host

7 Months
TGI Fridays | 06.1994 - 01.1995
  • Managed reservation system, ensuring accurate bookings and timely guest flow.
  • Greeted and seated guests efficiently, enhancing overall dining experience.
  • Coordinated with servers to maintain smooth communication and service delivery.
  • Addressed guest inquiries and concerns promptly, fostering positive relationships.

Lawn Care Specialist

2 Years
Greens Keep Lawn Care | 01.1995 - 01.1997
  • Executed comprehensive lawn maintenance plans, enhancing aesthetic appeal and health of landscapes.
  • Evaluated soil conditions to recommend appropriate fertilization and treatment strategies.
  • Operated and maintained lawn care equipment, ensuring optimal performance and safety standards.
  • Collaborated with clients to assess needs and provide tailored lawn care solutions.
  • Ensured safety while operating various lawn care equipment, reducing workplace accidents.

Electrician

3 Years
Jessup Electrical Contractors | 01.1997 - 01.2000
  • Installed electrical systems in residential and commercial buildings, ensuring compliance with safety standards.
  • Conducted routine maintenance and troubleshooting on electrical equipment to maximize performance.
  • Collaborated with project managers to assess project requirements and develop efficient installation plans.
  • Supervised junior electricians, providing training on safety procedures and best practices.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Enhanced quality control by inspecting the condition of equipment and tools.

Security

5 Years 2 Months
Platinum Club | 02.2000 - 04.2005
  • Monitored club premises to ensure safety and compliance with regulations.
  • Conducted regular patrols to deter potential security breaches and maintain order.
  • Implemented crowd control strategies during events to enhance guest experience and safety.
  • Collaborated with management to develop security policies tailored to club operations.
  • Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
  • Deescalated potential conflicts through tactful communication and proactive intervention strategies.

Customer Service Lead

2 Years 4 Months
Noland Company | 04.2005 - 08.2007
  • Led customer service team, improving response times and enhancing customer satisfaction levels.
  • Implemented feedback mechanisms to gather customer insights, driving continuous improvement initiatives.
  • Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Assistant Collection Manager

5 Years 8 Months
Rent A Center Warehouse & Retail Store | 09.2007 - 05.2013
  • Analyzed account data to identify trends, driving targeted collection efforts for high-risk accounts.
  • Developed strong relationships with clients, ensuring timely payments and addressing any concerns promptly.
  • Assisted in the successful resolution of legal disputes involving outstanding debts, protecting company interests.
  • Conducted thorough customer account reviews, identifying potential problem areas and recommending corrective actions.
  • Implemented new tracking systems for outstanding accounts, streamlining the collections process.
  • Managed delinquent account portfolios, prioritizing high-risk cases for immediate action.
  • Drove box trucks when necessary for products.

Warehouse Worker

5 Years 3 Months
Amazon | 06.2013 - 09.2018
  • Operated forklifts and pallet jacks to move inventory efficiently within warehouse environment.
  • Streamlined inventory management processes, reducing retrieval times for high-demand items.
  • Assisted in training new staff on safety protocols and operational procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Forklift Operator/Order Selector

3 Years 9 Months
Imperial Dade | 11.2018 - 08.2022
  • Operated forklifts to transport materials safely within warehouse environment.
  • Conducted routine inspections and maintenance on forklift equipment to ensure operational safety.
  • Collaborated with team members to streamline loading and unloading processes, enhancing efficiency.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Forklift Operator

3 Years 11 Months
Publix Warehouse | 10.2022 - Current
  • Operated forklifts to efficiently move inventory throughout warehouse.
  • Conducted routine safety inspections on equipment to ensure compliance with safety standards.
  • Collaborated with team members to optimize product storage and retrieval processes.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Education

High School Diploma

Springbrook High School | White Oak MD | 05.1989

High School Diploma

Montgomery College | Rockville, MD

High School Diploma

Edison Career Center | Rockville, MD | 05.1987

Skills

Forklift operation
Certified forklift operator
Loading and unloading
Forklift certification
Heavy equipment operation
Site preparation
Strong work ethic
Construction safety
First aid training
General maintenance
Electrical systems

Timeline

Forklift Operator

Publix Warehouse
10.2022 - CurrentRead More

Forklift Operator/Order Selector

Imperial Dade
11.2018 - 08.2022Read More

Warehouse Worker

Amazon
06.2013 - 09.2018Read More

Assistant Collection Manager

Rent A Center Warehouse & Retail Store
09.2007 - 05.2013Read More

Customer Service Lead

Noland Company
04.2005 - 08.2007Read More

Security

Platinum Club
02.2000 - 04.2005Read More

Electrician

Jessup Electrical Contractors
01.1997 - 01.2000Read More

Lawn Care Specialist

Greens Keep Lawn Care
01.1995 - 01.1997Read More

Host

TGI Fridays
06.1994 - 01.1995Read More

Construction Worker

J.R Crowley Construction
01.1994 - 12.1994Read More

Landscaper

Weeks Lawn Care
01.1993 - 01.1994Read More

Montgomery College

High School Diploma
Read More

Springbrook High School

High School Diploma
Read More

Edison Career Center

High School Diploma
Read More
Brian J. Cojen