Brian J. Galdis
Ada,Michigan
Summary
Seasoned Operations Manager and talented leader with 20 years of health care experience applying exceptional planning and problem-solving abilities toward enhancing business plans and regulatory alignment. Results-driven and resilient in developing diverse teams through integrity and equity while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Corewell Health
11.2020 - Current
- Developed EHR and procedural standardization across health care system (West, East, and South Michigan) in compliance with state and federal regulatory guidelines resulting in recovery of over $2 million in lost net revenue and documentation alignment for significant reduction in audit and denials claims.
- Created first USDOL recognized Neurodiagnostic Apprenticeship Program in the United States in collaboration with Grand Rapids Community College to address critical staffing shortages for 24-hour hospital operations. Program has graduated 12 apprentices over 2 years, all receiving full time employment and retained over 3 years.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved operating performance outcomes, and reduced turnover rate from 30% to 7% in last 12 months.
- Created and reported KPIs/metrics to executive and C-suite leadership groups monthly, quarterly, and annually to provide advice and guidance on strategic vision and growth initiatives
Continuous Improvement Specialist
Corewell Health
04.2018 - 11.2020
- Developed comprehensive project plans for continuous improvement initiatives, ensuring timely completion and successful outcomes focused on team empowerment and collaboration, integrity driven processes, and regulatory compliance.
- Facilitated lean process improvement events aimed at driving rapid improvements in targeted areas of operations.
- Improved customer satisfaction rates over 20% by streamlining internal processes and communication channels while focusing on consumer-centric initiatives.
- Established robust monitoring systems to track performance data, enabling informed decision-making around future continuous improvement efforts.
Education
Master of Science - Health Care Management
Michigan State - Eli Broad College of Business
East Lansing, MI08.2025
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI08.2001
Bachelor of Science - Physiology
Michigan State University
East Lansing, MI08.2001
Skills
- Transformational Leadership
- Partnerships and Collaboration
- Strategic Planning
- Operations Management and Performance
Certification
Certified Specialist in Business Intelligence (CSBI) - HFMA, 2021-Present
Certification in Long-term Neurophysiology Monitoring (CLTM) - ABRET, 2015-Present
Registered Electroencephalography Technologist (R. EEG T.) - ABRET, 2014-Present
Community Involvement
· Leukemia and Lymphoma Society – Light the Night Executive Committee Member
· Grand Rapids Public Schools High School Mentor Program
· Strategic Planning Mentor for GVSU MPH Program
· HDVCH Radiothon Volunteer
· Leukemia and Lymphoma Society Man & Woman of the Year Team Fundraiser and Gala Event Donor
· Leukemia and Lymphoma Society Light the Night Walk Event Donor and Entertainment Volunteer
· ArtPrize Voter Registration Volunteer
· Volunteer for Down Syndrome Association of West Michigan
· UICA Volunteer for ArtPrize
· Big Sibling Volunteer for OsteoCHAMPS HS program
· Volunteer Panelist for MSU-Science and Technology Day HS Program
· Volunteer Health Concerns Counselor for Gateway Community Services
· Co-founder of MSU pre-SOMA student organization
· Science Olympiad Volunteer
· Volunteer Childcare Provider for MSU Safe Place Domestic Abuse Shelter
Timeline
Operations Manager
Corewell Health
11.2020 - Current
Continuous Improvement Specialist
Corewell Health
04.2018 - 11.2020
Master of Science - Health Care Management
Michigan State - Eli Broad College of Business
Bachelor of Science - Psychology
Michigan State University
Bachelor of Science - Physiology
Michigan State University
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