Summary
Overview
Work History
Education
Skills
Timeline
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BRIAN K GREEN

Oklahoma City,OK

Summary

Proven team player with a strong background in housekeeping and customer service, notably at Integris Baptist Medical Center. Excelled in maintaining sanitary environments and enhancing customer satisfaction, demonstrating exceptional cleaning, organizing abilities, and empathy. Achieved a notable increase in repeat business through efficient problem-solving and attention to detail. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

20
20
years of professional experience

Work History

Housekeeper

Integris Baptist Medical Center
02.2014 - 03.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

NIGHT HOUSEMAN

SEATTLE WARWICK HOTEL
05.2008 - 10.2013
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.

CSR

CVS Pharmacy
07.2003 - 04.2008
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.

Education

Associate of Applied Science - BUINESS

Martin Luther King Jr. COLLEGE
Chicago, IL
06.1998

High School Diploma -

MARTIN LUTHER KING HIGH SCHOOL
Chicago, IL
06.1994

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Cleaning bathrooms
  • Health and safety compliance
  • Kitchen Cleaning
  • Residential Cleaning
  • Hospitality background

Timeline

Housekeeper

Integris Baptist Medical Center
02.2014 - 03.2023

NIGHT HOUSEMAN

SEATTLE WARWICK HOTEL
05.2008 - 10.2013

CSR

CVS Pharmacy
07.2003 - 04.2008

Associate of Applied Science - BUINESS

Martin Luther King Jr. COLLEGE

High School Diploma -

MARTIN LUTHER KING HIGH SCHOOL

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BRIAN K GREEN