Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brian M Russell

Glouster,OH

Summary

Versatile and dynamic professional with a proven track record at Steak N Shake, adept in customer service management and multitasking. Excelling in teamwork and collaboration, I have significantly enhanced operational efficiency and employee coordination. My attention to detail and ability to manage and delegate effectively have been pivotal in achieving and surpassing company goals.

Overview

33
33
years of professional experience

Work History

Store Opener

Steak N Shake
Athens, OH
12.2019 - Current
  • Opened store in accordance with corporate policies and procedures.
  • Managed the cash register, processed payments, and handled returns and exchanges.
  • Assisted customers in locating desired items or providing product information.
  • Performed opening and closing duties such as setting up registers and balancing drawers.

Caregiver

Self-employeed
Glouster, OH
12.2016 - 11.2019
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Provided emotional support to clients during difficult times.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Head Chef

Murphy's Landing
Middletown, OH
09.2014 - 11.2016
  • Supervised the preparation of meals according to customer orders in a timely manner.
  • Ordered food supplies from vendors to maintain adequate stock levels.
  • Trained new kitchen staff in food safety regulations and proper cooking techniques.
  • Resolved conflicts between kitchen staff members in a professional manner.

Sous Chef

The Red Onion Restaurant & Bar
Monroe, Ohio
08.2002 - 09.2014
  • Trained new hires in proper cooking techniques and recipes.
  • Implemented strategies to reduce waste and increase efficiency throughout the kitchen.
  • Supervised cooks and other kitchen personnel during meal services.
  • Contributed to the successful execution of catered events from start to finish.

Crew Member

Wendys International
Canal Winchester, OH
02.1992 - 08.2002
  • Greeted customers upon arrival, provided menus, and answered questions in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

High School Diploma -

Bloom Carroll
Carroll, OH
05-1995

Associate of Arts - Culinary Arts

Hocking College
Nelsonville, OH

Skills

  • Attention to detail
  • Reliability
  • Teamwork
  • Manage employees
  • Teamwork and collaboration
  • Multitasking Abilities
  • Delegation and supervision
  • Customer service management

References

References available upon request.

Timeline

Store Opener

Steak N Shake
12.2019 - Current

Caregiver

Self-employeed
12.2016 - 11.2019

Head Chef

Murphy's Landing
09.2014 - 11.2016

Sous Chef

The Red Onion Restaurant & Bar
08.2002 - 09.2014

Crew Member

Wendys International
02.1992 - 08.2002

High School Diploma -

Bloom Carroll

Associate of Arts - Culinary Arts

Hocking College

Similar Profiles

CREATE PROFILE
Brian M Russell