Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in high-volume establishments.
Overview
7
7
years of professional experience
Work History
Lead Bartender
ZAI Restaurant and Nightlife
03.2023 - Current
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Served high customer volumes during special events, nights, and weekends.
Crafted special drink and cocktail menu items for seasonal offerings.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Kept alcoholic beverages well-stocked and organized to meet expected demands
Head Bartender
Sunset Castle,
06.2022 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Obtained cash bank and stocked service bar to prepare for operation.
Bartender
Fat Tuesday
10.2022 - 02.2023
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed strict recipes and drink measurements to minimize product used.
Barback
Luxor Hotel & Casino
06.2019 - 02.2023
Greeted customers and provided friendly, knowledgeable service.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Replaced empty kegs and soda syrups.
Restocked ice, condiments, and snacks.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Assisted in setting up and breaking down bar area for special events.
Cashier
Nike Las Vegas North Premium Outlets
12.2016 - 03.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Scanner
Amazon Fulfillment Center
07.2017 - 10.2017
Gathered, sorted and scanned documents to enter into computer system.
Archived documents to locate quickly by strictly following storage methods.
Associate
In N Out Burger
03.2016 - 05.2017
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Business Development Manager at Zai (formerly CurrencyFair + Assembly Payments)Business Development Manager at Zai (formerly CurrencyFair + Assembly Payments)