Results driven contact representative and assistant trainer with two years of experience in delivering exceptional customer service and support. Adept at effectively communicating with clients and team members , resolving inquiries, and fostering positive relationships. Proven ability to manage high-volume interactions while maintaining professionalism and a focus on customer satisfaction.
• Diligent worker able to multitask and communicate effectively.
Assistant trainer with two years of experience supporting training initiatives and enhancing learning experiences.
• Developed training materials and resources to support ongoing employee development.
• I have strong proficiency in Microsoft Office Suite, with advanced skills in Microsoft Word for document creation, formatting, and editing.
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