BriAnn Whitfield
Summary
HR & People Ops professional with 7+ years of experience driving measurable results in employee engagement, compliance, and operational efficiency. Spearheaded foundational HR policy creation, automated onboarding workflows that cut turnover by 25% , and launched leadership development programs that strengthened manager capability. Recently earned certifications in AI automation, workflow design, and no-code systems (Rutgers, Asana, Parabola) and applied them to reduce manual HR tasks by 30% and streamline onboarding and engagement workflows . Known for a human-first approach, blending strategy with execution to create efficient, compliant, and people-centered workplaces.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Employee Success & Recruiting Coordinator
Threekit
02.2025 - Current
- Partner with CEO to manage executive priorities, scheduling, and board communications, ensuring 95% calendar alignment across leadership .
- Designed and launched onboarding workflows that cut ramp-up time for new hires by 20% and improved manager satisfaction scores.
- Implemented AI and workflow automation (Rutgers, Asana, Parabola certifications) into HR processes, reducing manual admin tasks by 30% and shortening employee request turnaround time from 3 days to 1 day .
- Supported recruiting efforts by screening candidates, coordinating interviews, and reducing average time-to-schedule by 40% through improved processes.
- Drove employee engagement programs, including Nectar rollout, resulting in 70%+ adoption in first 3 months .
People Operations Specialist
Crafty
05.2022 - 02.2025
- Developed and implemented time and attendance policies/platforms, ensuring compliance and improving accountability in a hybrid/remote environment.
- Led a 4-point performance management system revamp, improving clarity in evaluations and strengthening talent assessment.
- Designed and launched the “Manager Round Table” program, equipping new managers with leadership and communication skills to handle tough conversations confidently.
- Automated onboarding workflows , reducing manual HR tasks by 30% and decreasing new hire turnover by 25%.
- Implemented HRIS platforms, enhancing recruitment efficiency and performance tracking accuracy.
- Rolled out peer recognition initiatives, increasing employee engagement by 25% within the first year.
HR Business Partner
Discover Financial Services
06.2021 - 05.2022
- Supported workforce planning and organizational restructuring to align talent strategies with corporate objectives.
- Conducted focus groups and pulse surveys that drove a 20% improvement in employee experience .
- Analyzed employee relations data to recommend proactive workplace solutions, minimizing escalations.
- Coached managers on performance improvement strategies, resulting in improved team morale and engagement.
Recruiting Coordinator
PeopleScout
01.2017 - 01.2019
- Reduced time-to-fill metrics by 20% through streamlined end-to-end recruitment strategies.
- Enhanced candidate satisfaction scores by 15% via improved communication and process efficiency.
- Managed 5,000+ ATS candidate records with 95% accuracy .
Education
Associate of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
HR Infrastructure Development Manager Development & Coaching Onboarding Optimization
Employee Engagement Performance Management HRIS Implementation
Policy Design & Compliance Remote Work Adaptation Data-Driven Decision-Making
AI & Workflow Automation (Rutgers, Asana, Parabola)
Affiliations
- Corporate Advisory Board - La Rabida Children's Hospital
Certification
- Senior Certified Professional — Society for Human Resource Management (2023)
- Entry-Level Payroll Specialist Certification — ADP (2025)
- Entry-Level Compensation and Benefits Analyst Certification — ADP (2025)
- Certificate in AI Agents & Workflow Automation — Rutgers University (2025)
- Workflow Specialist Certificate — Asana Academy (2025)
- Automation Specialist Certificate — Parabola (2025)
Timeline
Employee Success & Recruiting Coordinator
Threekit
02.2025 - Current
People Operations Specialist
Crafty
05.2022 - 02.2025
HR Business Partner
Discover Financial Services
06.2021 - 05.2022
Recruiting Coordinator
PeopleScout
01.2017 - 01.2019
Associate of Science - Business Administration And Management
Southern New Hampshire University
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