Brianna
Delta,CO
Summary
I moved to Colorado from Florida in 2016. I have moved around a bit, but I am finally married and settled here in Delta. I started my own mobile detailing business a couple of years ago. I am currently looking for something part time while I continue to work on my business. I have always been a very motivated and hard working person and enjoy making others happy.
Overview
8
8
years of professional experience
Work History
Car Detailer
Rise And Shine Mobile Detailing LLC
06.2021 - Current
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Increased company revenue through upselling additional services such as paint protection, fabric guard, or glass treatment.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
UPS Preload
UPS
07.2021 - 06.2023
- Streamlined package handling procedures for faster processing and reduced turnaround time.
- Coordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Senior Housekeeper
Vacasa
01.2020 - 11.2020
- Improved overall cleanliness and presentation of the property by performing thorough daily inspections and addressing issues promptly.
- Streamlined housekeeping processes, resulting in reduced labor costs and increased efficiency.
- Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.
- Implemented new cleaning procedures that significantly reduced allergen levels on the property.
- Managed a team of junior housekeepers, providing training and guidance to improve performance and maintain quality standards.
- Monitored inventory levels, ensuring sufficient supplies were always available for efficient operation.
Server
Vail Resorts- Edgewater Cafe
01.2019 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Toni And Joe's Patio
01.2016 - 12.2016
- Enhanced guest satisfaction by providing exceptional service during breakfast hours.
- Streamlined breakfast setup, ensuring a timely and efficient dining experience for guests.
- Maintained a clean and organized dining area, contributing to a positive guest experience.
- Efficiently managed high-volume breakfast service, maintaining consistent quality and speed of service.
- Consistently met or exceeded sales targets by upselling additional menu items and beverages.
- Assisted in training new team members on proper serving techniques and restaurant policies, promoting consistent service standards.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Streamlined drink preparation process for increased efficiency and consistent taste.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach06.2014
Skills
- Automotive detailing
- Exterior waxing
- Customer Service
- Vehicle Inspection
- Order Management
- Safe Food Handling
- Table Setting
- Supply Restocking
- Table Bussing
- Beverage Preparation
- Customer experience management
- Product Upselling
Timeline
UPS Preload
UPS
07.2021 - 06.2023
Car Detailer
Rise And Shine Mobile Detailing LLC
06.2021 - Current
Senior Housekeeper
Vacasa
01.2020 - 11.2020
Server
Vail Resorts- Edgewater Cafe
01.2019 - 04.2019
Server
Toni And Joe's Patio
01.2016 - 12.2016
High School Diploma -
New Smyrna Beach High School
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