Brianna Acosta
New Braunfels,TX
Summary
Dedicated professional recognized for creating welcoming customer service and effectively addressing individual needs. Expertise in maintaining an organized work environment. Known for strong interpersonal and organizational skills, consistently delivering results through focus and reliability.
Overview
6
6
years of professional experience
Work History
Volunteer
Kinetic Kids
09.2025 - Current
- Facilitated inclusive recreational activities for children with diverse needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Facilitated communication between athletes, parents, and administration to address concerns effectively.
Retail Team Lead
New Balance Factory Store
09.2023 - Current
- Provided exceptional customer service, resolving issues and answering inquiries to ensure a positive shopping experience.
- Developed strategies for increasing sales opportunities through effective visual merchandising, creating appealing displays to attract customers, and marketing techniques such as promotions or discounts.
- Utilized POS systems to process transactions, returns/exchanges, reconciling payment totals, and preparing deposit slips for bank deposits.
Payroll Assistant
Lafuente Framing
01.2020 - 12.2021
- Processed payroll for over 30 employees weekly using specialized software.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Generated employee paychecks and direct deposit payments in a timely manner.
Daycare Assistant
TX Fitness
09.2019 - 12.2020
- Communicated with parents about daily activities and any concerning behaviors.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Observed behavioral issues to alert parents or guardians, teach good manners, and maintain safe environment.
Education
Bachelor of Science - Health Science Major, with Minor in Exercise and Sports Science
Texas State University
San Marcos, TXAssociate of Science - Pre Physical Therapy
Butler Community College
El Dorado, KS05.2023
Skills
- Customer Service
- Organizational Skills
- Team leadership
- Adaptability and dependability
- Problem-solving
- Strong Communication and Interpersonal Skill
- Computer Proficiency
- Inventory Management/Product Knowledge
- Attention to Detail
Timeline
Volunteer
Kinetic Kids
09.2025 - Current
Retail Team Lead
New Balance Factory Store
09.2023 - Current
Payroll Assistant
Lafuente Framing
01.2020 - 12.2021
Daycare Assistant
TX Fitness
09.2019 - 12.2020
Associate of Science - Pre Physical Therapy
Butler Community College
Bachelor of Science - Health Science Major, with Minor in Exercise and Sports Science
Texas State University