Brianna Allen
Goose Creek,SC
Summary
Results-driven manager with 5 years of leadership experience and 2 years of warehouse experience. Demonstrates exceptional skills in building diplomatic relationships, displaying an organized nature and sound judgment to optimize team efficiency. As a seasoned Supervisor, effectively leads team members to meet deadlines through task delegation, employee training, and implementation of company procedures. Possesses excellent communication and listening skills, providing visionary leadership to drive teams towards achieving goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead
Gxo Logistics
02.2024 - Current
- Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
- Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
- Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Resolved conflicts between team members and addressed complaints or grievances.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Material Handler
Gxo Logistics
07.2022 - 02.2024
- Ensured orders arrive in a timely manner to customer
- Helped resolve customer concerns
- Supported operations by moving material and inventory to customer
- Utilized warehouse management system and maintain appropriate work documents
- Handled materials/products, including unloading, staging, verification and delivery of products in an inventory control process role.
General Manager
Cook Out Restaurants
01.2021 - 10.2022
- Oversee operational processes to ensure correct inventory levels are maintained and orders are completed accurately and on time
- Provided customer service and was involved in training new team members each month
- Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement
- Controlled food cost reducing waste by 10%
- Improved equipment maintenance and safety standards, which resulted in a reduction in maintenance costs
- Managed the work of employees, increasing crew efficiency.
Academy Trainer
Walmart
01.2020 - 05.2021
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
- Worked closely with employees and customers to effectively manage daily operations and communications
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
- Engaged customers and provided very high level of service and support, helping find desired products and items
- Reviewed inventory levels daily and placed orders for products and merchandise for restocking purposes
- Completed monthly profit and loss performance reports.
Deli Lead
Food Lion
09.2019 - 01.2020
- Set schedules for a staff of 20-30 by planning and designating shifts and hours
- Increased sales by offering advice on purchases and promoting additional products
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Marked-down clearance items and relocated merchandise to proper store areas.
Deli/bakery Associate
Walmart
04.2018 - 10.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Cashier
Walmart
10.2017 - 04.2018
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Increased sales by offering advice on purchases and promoting additional products.
Education
GED -
Moncks Corner, SC
09.2017
Skills
- Inventory Control
- Flexible & Adaptable
- Multitasking abilities
- Customer service
- Organization and Time management
- Training and mentoring
- Team Leadership
Certification
Servsafe
Timeline
Lead
Gxo Logistics
02.2024 - Current
Material Handler
Gxo Logistics
07.2022 - 02.2024
General Manager
Cook Out Restaurants
01.2021 - 10.2022
Academy Trainer
Walmart
01.2020 - 05.2021
Deli Lead
Food Lion
09.2019 - 01.2020
Deli/bakery Associate
Walmart
04.2018 - 10.2019
Cashier
Walmart
10.2017 - 04.2018
GED -
Moncks Corner, SC
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