Brianna Allen
Riverdale
Summary
Skilled in leveraging analytics to drive engagement and optimize campaigns. Known for fostering team collaboration and adaptability. Expertise includes digital marketing and community management. Developed administrative skills in office environment with focus on efficiency and accuracy. Skilled in managing schedules, coordinating meetings, and handling correspondence.
Overview
3
3
years of professional experience
Work History
Secretary
Management Club
01.2025 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Take notes at meetings
- Handle personal information for members
- post events
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Social Media Manager
Economics Club
09.2024 - Current
- Keeping student body engaged
- Collaborating with other clubs on campus
- Creating content
- Advising leadership
- Updating student on upcoming events
Secretary
Public Service Club
09.2024 - Current
- Help during community service by volunteering
- Engage in discussion about current topic with other member
- Spread the importance of serving the community
- Mange files and data
Footwear Sales Associate
DSW (Designer Shoe Warehouse)
05.2023 - 08.2023
- Assist customers in finding the right shoe fit and style
- Describe shoe features to give customers the best information about the product they want
- Measure customers' feet for proper sizing & offer advice on fit and style options
- Stock inventory by scanning all store items to ensure all items were checked in
- Manage product returns
- Demonstrated attention to detail in accurately taking and delivering orders, including communicating with guests to ensure their satisfaction
- Weekly inventory deadlines every Sunday that consist of markdowns on all store items and on average a unpack up to 50 boxes to meet customer demand
- Answering phone
Retail/Customer Service
City Trends
05.2022 - 08.2022
- Greet and direct customers as they enter the store
- Listen to customer feedback and pass it on to the store manager
- Keep customers informed about the latest discounts and special offers
- Stock inventory
- Manage product returns
- Weekly inventory deadlines every Sunday that included markdowns on all store items
- Due to short staffing I often was given similar responsibilities as a supervisor
- I trained new employee and led weekly markdown task
Education
BBA - Management Information Systems, Marketing
University of West Georgia
Carrollton, GA05.2027
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Verbal and written communication
- Problem-solving
- Content strategy
- Sales
- Customer service
- Supply restocking
- Meeting support
- Developing presentations
Educationexperience
Bachelors of Business Administration, Management Information Systems, Health and Wellness, computing, University of West Georgia, Carrollton, GA, 08/01/23, 05/01/27, macroeconomics, algebra, Fundamentals of Business Spreadsheet Analysis
Leadership Experience
Social media manager/ Outreach officer, Economics Club, 09/01/24, Gaining more popularity for my organization on campus through advertising on social media., Engaging with my fellow students face to face to gain more members.
Timeline
Secretary
Management Club
01.2025 - Current
Social Media Manager
Economics Club
09.2024 - Current
Secretary
Public Service Club
09.2024 - Current
Footwear Sales Associate
DSW (Designer Shoe Warehouse)
05.2023 - 08.2023
Retail/Customer Service
City Trends
05.2022 - 08.2022
BBA - Management Information Systems, Marketing
University of West Georgia
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