Brianna Ambriz

Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly skilled and compassionate pharmacist with extensive experience in remote caller representative roles. Proven ability to provide exceptional pharmaceutical care and support to patients,healthcare professionals, and customers over the phone. Proficient in conducting medication consultations, resolving medication-related inquiries, and ensuring adherence to prescription guidelines. Strong communication and problem solving skills combined with a deep commitment to patient satisfaction and safety. Dedicated to maintaining accurate records and upholding industry regulations while delivering top notch customer service as a remote caller representative. In addition, an also experienced disaster caller representative with a successful track record of providing critical assistance and support to individuals during emergency situations as a remote FEMA (Federal Emergency Management Agency) call representative. Proficient in handling high-volume call centers and addressing disaster related inquiries with empathy and efficiency. Skilled in coordinating emergency response efforts, guiding callers to appropriate resources, and offering timely updates on disaster relief initiatives. Adaptable to various communication platforms and technologies, ensuring seamless remote operations. Committed to FEMA's mission of helping communities recover and rebuild after disasters, while working remotely to ensure efficient and effective support to those in need.