Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Anderson

Millcreek,UT

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service, unparalleled support and proven multitasking abilities. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work History

Waitress/Server

Legacy Village Of Sugar House
05.2017 - 08.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies.
  • Answered customers' questions, recommended items, and recorded order information.

Retail, Barista, Canteen Services

VA Hospital
10.2015 - 12.2016
  • Operated cash register for Starbucks, retail and canteen
  • Assisted in unloading food delivery trucks
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers via telephone.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Night Stocker

Wal-Mart
01.2015 - 06.2015
  • Organized backroom spaces.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Unloaded arriving product stock and moved to store display areas.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Inspected inventory to identify shortages and maintain consistent inventory.

Special Needs Care Giver

Family Member
01.2012 - 04.2015
  • Counsel Child in everyday activities - Give guidance in reading, games and crafts
  • Cooked meals and assisted patient with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

High School Diploma -

West Jordan High
West Jordan, UT
06.2015

Skills

  • Hard worker
  • Detail oriented
  • Housekeeping
  • Calm and Professional Under Pressure
  • Microsoft Word
  • Stocking and Replenishing
  • Customer Service
  • Active Listening
  • Managing Multiple Tasks

Timeline

Waitress/Server

Legacy Village Of Sugar House
05.2017 - 08.2017

Retail, Barista, Canteen Services

VA Hospital
10.2015 - 12.2016

Night Stocker

Wal-Mart
01.2015 - 06.2015

Special Needs Care Giver

Family Member
01.2012 - 04.2015

High School Diploma -

West Jordan High

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Brianna Anderson