Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Austin

Lancaster,CA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Quick learner and ready to take on new challenges and work for a company that will allow me to continue to add to my knowledge and grow with the company.

Overview

11
11
years of professional experience

Work History

Secretary

Mirror Image Detailing
05.2021 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support by copying, faxing, and filing documents.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Entered data into system and updated customer contacts with information to keep records current.

Home Care Aide

Private Duty
10.2019 - 10.2021
  • Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored and maintained cleanliness, sanitation, and organization.
  • Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Administered medication as directed by physician.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.

Cashier

Shingletown Store
01.2019 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Learned duties for various positions and provided backup at key times.

Home Health Aide

IHSS In Home Support Services
08.2017 - 06.2018
  • Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled client to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Sales Associate

Paint A Dream
02.2013 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted with clients painting their purchased pottery.
  • Operated the fire kiln for the finishing process.

Education

No Degree - Nursing Assistant Program

Bell Healthcare Training School
Lancaster, CA

High School Diploma -

Opportunities For Learning- Lancaster, CA
Lancaster, CA
06.2010

Skills

  • Customer Service
  • Meeting Coordination
  • Office Administration
  • Supply Ordering
  • Sales Support
  • Organization
  • Mail Distribution
  • Keyboarding Skills
  • Digital File Management
  • Multi-Line Phone Systems
  • Verbal and Written Communication
  • File Management

Timeline

Secretary

Mirror Image Detailing
05.2021 - Current

Home Care Aide

Private Duty
10.2019 - 10.2021

Cashier

Shingletown Store
01.2019 - 04.2019

Home Health Aide

IHSS In Home Support Services
08.2017 - 06.2018

Sales Associate

Paint A Dream
02.2013 - 01.2015

No Degree - Nursing Assistant Program

Bell Healthcare Training School

High School Diploma -

Opportunities For Learning- Lancaster, CA

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