Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Bailey

Johnson City

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Legal Secretary

Coughlin and Gerhart
Binghamton
03.2023 - 04.2025
  • Prepared legal documents and correspondence for attorneys and clients.
  • Managed case files and organized legal records efficiently.
  • Supported billing processes by tracking client expenses and invoices.

Call Center Representative

Wilson Dental Business Management
Binghamton
10.2022 - 03.2023
  • Resolved customer complaints effectively while maintaining professionalism.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Updated customer accounts, addresses and contact information within call management databases.

Emergency Medical Technician

Union Volunteer Emergency Services
Endwell
08.2021 - 10.2022
  • Responded promptly to emergency calls and assessed patient conditions.
  • Operated medical equipment, including defibrillators and oxygen delivery systems.
  • Remained level-headed and proactive during emergency situations.

Recruitment Outreach Worker

Family Enrichment Network
Johnson City
08.2021 - 12.2021
  • Assisted in assessing family needs through surveys and direct interactions.
  • Met community outreach goals through lead generation and conversion.
  • Collaborated with community-based organizations and key stakeholders to address community initiatives.

Education

Associate of Applied Science - Liberal Arts And Sciences

SUNY Broome Community College
Binghamton, NY
05-2021

Skills

  • Legal document preparation
  • Case file management
  • Billing support
  • Legal research
  • Time management
  • Regulatory compliance
  • Data entry

Certification

  • Emergency Medical Technician
  • Certified Lab Instructor
  • CPR Instructor

Timeline

Legal Secretary

Coughlin and Gerhart
03.2023 - 04.2025

Call Center Representative

Wilson Dental Business Management
10.2022 - 03.2023

Emergency Medical Technician

Union Volunteer Emergency Services
08.2021 - 10.2022

Recruitment Outreach Worker

Family Enrichment Network
08.2021 - 12.2021

Associate of Applied Science - Liberal Arts And Sciences

SUNY Broome Community College

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