A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
Captain D's
Saint Albans, WV
07.2022 - Current
Checked orders for quality and completeness.
Handled cash register transactions accurately while providing excellent customer service.
Enforced store policies regarding returns, exchanges, refunds, and discounts.
Responded to customer inquiries and complaints in a professional manner.
Complied with company safety procedures, policies, and regulations to promote a safe working environment.
Provided guidance and support to other team members as needed.
Supervised staff during shift changes and ensured transition went smoothly.
Managed store operations during the absence of the Store Manager or Assistant Manager.
Counted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements.