Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Baker

Charlotte,NC

Summary

Team-focused operations professional skilled in conflict resolution and efficient workflow execution. Supports food safety requirements while managing order entry, POS transactions, and service delivery. Tracks records precisely and resolves service and operational issues to strengthen guest satisfaction.

Overview

5
5
years of professional experience

Work History

Server/Host/Expeditor

Smoke On The Water
Wilmington, North Carolina
08.2024 - 07.2026
  • Provided excellent customer service to enhance guest dining experiences.
  • Took and processed food and drink orders efficiently and accurately.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness of tables and dining areas throughout service shifts.
  • Assisted in training new servers on menu items and service standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Resident Camp Counselor/Lifeguard

Camp Thunderbird YMCA
Clover, South Carolina
05.2021 - 08.2023
  • Planned and organized engaging group games and team-building exercises.
  • Supervised camper activities and ensured safety during outdoor adventures.
  • Collaborated with other counselors to create fun and engaging activities for campers each day.
  • Conducted daily check-ins to monitor camper well-being and resolve conflicts.
  • Responded promptly to any emergencies that may arise during the course of the day.
  • Kept accurate records of attendance logs, incident reports, medical forms.
  • Maintained a clean and organized workspace at all times.

Education

High School Diploma -

Ardrey Kell Highschool
Charlotte, NC
06-2022

Skills

  • Customer service
  • Order processing
  • POS operation
  • Cash handling
  • Menu knowledge
  • Food safety
  • Record keeping
  • Collaboration skills
  • Conflict resolution
  • Child supervision

Timeline

Server/Host/Expeditor

Smoke On The Water
08.2024 - 07.2026

Resident Camp Counselor/Lifeguard

Camp Thunderbird YMCA
05.2021 - 08.2023

High School Diploma -

Ardrey Kell Highschool

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Brianna Baker