Brianna Banks
Tamarac,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Kranger Wholesale Distribution
01.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 40 pounds
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Picked and packed order items
Cashier
Walmart
02.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Assisted customers with returns, refunds and resolving transaction issues
- Used POS system to enter orders, process payments and issue receipts
- Learned duties for various positions and provided backup at key times
- Monitored self-checkout systems and provided help in resolving complex problems
Sales Associate
Tommy Hilfiger Kids
03.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Provided positive first impressions to welcome existing, new, and potential customers
- Contributed to team objectives in fast-paced environment
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Informed customers of promotions to increase sales productivity and volume
- Generated new sales leads to achieve and exceed monthly sales goals
- Set and achieved company defined sales goals
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL06.2013
Skills
- Wrapping and Boxing
- Material Handling
- Quality Control
- Loading and Unloading
- Product Knowledge
- Money Handling
- Order Packaging
- Time Management Skills
- Customer Service
- Stockroom Upkeep
- Merchandise Display
- Folding Clothes
- Store Opening and Closing
- Retail merchandising
- Stocking and replenishing
Timeline
Warehouse Associate
Kranger Wholesale Distribution
01.2021 - Current
Cashier
Walmart
02.2019 - 01.2020
Sales Associate
Tommy Hilfiger Kids
03.2016 - 04.2017
High School Diploma -
Miami Edison Senior High School
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