Dynamic and empathetic professional with experience as a receptionist at Calhoun Liberty Hospital, excelling in front desk operations and customer relations. Proven ability to manage high-pressure situations while ensuring patient satisfaction and effective communication. Skilled in data entry and organization, fostering a welcoming environment for patients and staff alike.
As a receptionist at Calhoun Liberty Hospital I serve as the first point of contact for patients and visitors in both the Emergency Department and Outpatient Services. My responsibilities include checking patients in efficiently, verifying insurance information and directing patients to the appropriate departments or medical staff. I strive to create a calm and welcoming environment, especially during stressful situations, helping patients feel at ease as they navigate their care. In addition to assisting patients, I also provide essential support to nurses, doctors, and administrative staff by managing phone calls, updating medical records, processing paperwork, and ensuring smooth communication across departments. My role requires attention to detail, empathy, and multitasking and the ability to remain composed in a fast-paced healthcare setting.
I worked as a kindergarten teacher's assistant at Blountstown Elementary School from 7:45 AM to 9:30 AM each school day. My responsibilities included supporting students with daily activities such as reading, art projects, and classroom assignments. I also assisted with special events and programs, including field trips, Fun Day, and school-wide performances.