Brianna Bellamy
Summary
Friendly and outgoing Kennel Technician/Team Leader devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.
Good customer service skills, and receptionist experience. Communicated with clients about their animals needs, medical issues, and appointment scheduling.
Overview
6
6
years of professional experience
Work History
Head Kennel Technician/Team Leader Manager
Jowls And Meows/What-A-Dog
03.2020 - Current
- Organized work to meet demanding production goals.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Wrote and revised maintenance procedures.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Front Desk Manager
Jowls And Meows/What-A-Dog
03.2020 - Current
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Dog Bather
Jowls And Meow/What-A-Dog
03.2020 - Current
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Fed, walked and bathed animals.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
Private Dog Sitter
Self Employed
06.2022 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Prepared food and water following instructions from pet owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Gave medication to pets following guidelines from owners.
Occasional Babysitter
Self-employed
01.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Communicated with parents about daily activities and behaviors.
- Provided distractions and calming methods when necessary.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored children's play activities to verify safety.
Education
Ph.D. - Psychology And Occupational Therapy
Southern State Community College/ Shawnee State
Hillsboro, OH/ Portsmouth, OH05.2028
High School Diploma -
Eastern Hight School
Winchester, OH05.2022
Skills
- Safety Procedures
- First Aid and Immunizations
- Physical Condition Monitoring
- Maintaining Clean Work Areas
- Critical Thinking
- Prepare Food
- Manage Schedules
- Food Intake Monitoring
- Nail Treatments
- Honest and Trustworthy
- Product Inventories
- Verbal and Written Communication
- Feeding and Watering
- Housekeeping Duties
- Active Listening
- Regular Availability
- Valid Driver's License
- Reliable Vehicle
- Species-Specific Temperament Knowledge
Hobbies/ Free Time Activities
In between attending college online full time, and working there are several hobbies I enjoy. I love to attend concerts with my friends and travel all over to see anyone I enjoy listening to. I also love spending time with my church family and participating in church activities. Lastly, I enjoy vacationing with my family and close friends. When I'm not out and about, I mostly love to stay home with my three pups and watch movies!
Timeline
Private Dog Sitter
Self Employed
06.2022 - Current
Head Kennel Technician/Team Leader Manager
Jowls And Meows/What-A-Dog
03.2020 - Current
Front Desk Manager
Jowls And Meows/What-A-Dog
03.2020 - Current
Dog Bather
Jowls And Meow/What-A-Dog
03.2020 - Current
Occasional Babysitter
Self-employed
01.2018 - Current
Ph.D. - Psychology And Occupational Therapy
Southern State Community College/ Shawnee State
High School Diploma -
Eastern Hight School
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