Brianna Bellestri
Monroe,MI
Summary
With a proven track record at Chipotle, I excel in leadership and customer service, adeptly managing teams and resolving issues to enhance customer satisfaction. My expertise includes cash-handling and fostering team collaboration, underpinned by innovative thinking and stress management skills, ensuring operational excellence and employee morale.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
Monroe, MI
12.2022 - Current
- Prioritized and delegated daily work tasks.
- Delegated work to staff, setting priorities and goals.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Motivated and supported employees to maintain low turnover.
- Resolved customer complaints quickly and effectively.
- Handle money according to company policy.
Assistant Manager
Firehouse Subs
Monroe, MI
02.2020 - 12.2022
- Delegated work to staff, setting priorities and goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Server
Southern Yankee
Monroe, MI
11.2019 - 01.2020
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/hostess
Dennys Diner
Monroe, MI
12.2017 - 11.2019
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Checked food before serving it to customers.
- Assisted in training new servers.
Education
Associate of Science -
Monroe Community College
Monroe, MI05-2023
Skills
- Leadership qualities
- Cash-handling
- Team collaboration
- Time management skills
- Multi-tasking
- Customer service
- Microsoft Office
- Detail-oriented
- Innovative thinking
- Scheduling
- Patience
- Adaptability
- Authenticity
- Stress management
Certification
- Food Safety Certification
Timeline
Service Manager
Chipotle
12.2022 - Current
Assistant Manager
Firehouse Subs
02.2020 - 12.2022
Server
Southern Yankee
11.2019 - 01.2020
Server/hostess
Dennys Diner
12.2017 - 11.2019
Associate of Science -
Monroe Community College
Similar Profiles
Joel MoralesJoel Morales
Kitchen Manager at ChipotleKitchen Manager at Chipotle
ANAIS GUERREROANAIS GUERRERO
Crew Member / Cashier at ChipotleCrew Member / Cashier at Chipotle
Kayla HowellKayla Howell
Cashier at ChipotleCashier at Chipotle
Jackson FifieldJackson Fifield
Crew Member at ChipotleCrew Member at Chipotle
Michael O'ConnorMichael O'Connor
Store Manager at Rent A CenterStore Manager at Rent A Center