Proven team player with a track record of enhancing warehouse efficiency by implementing inventory management systems at Caterpillar. Demonstrates exceptional attention to detail and a positive attitude, ensuring workplace cleanliness and safety. Skilled in forklift operation and material handling, significantly improving operational workflow. Achieved a notable increase in inventory accuracy, contributing to a more streamlined distribution network.
Overview
17
17
years of professional experience
Work History
Material Handler
Caterpillar
08.2018 - 06.2024
Transported inventory items to appropriate locations.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Received and unpacked shipments and new equipment as directed.
Attached identifying tags to containers to mark with identifying shipping information.
Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Maintained clean, orderly work environment free of hazards.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Kept storage areas organized, clean, and secure to fully protect company assets.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Packed items into appropriate containers for shipment.
Performed cycle counts and inventory control to accurately track product levels.
Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Shift Supervisor
Panera Bread
08.2012 - 06.2018
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Completed store opening and closing procedures and balanced tills.
Conducted routine inspections to check quality and compliance with established specifications.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Completed cash and credit card transactions accurately using POS software.
Built relationships with customers and managed accounts to drive revenue and profit.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Created and implemented strategies for improving operational efficiency and accuracy.
Troubleshot equipment to reduce service calls and downtime.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Implemented policies and standard operating procedures for continuous improvement.
Meat Department Clerk
Walmart
08.2010 - 08.2012
Restocked products based on available inventories and customer demands.
Consulted with customers to discuss available meats, different cuts and quality options.
Completed inventory counts, reordered stock, and removed expired items from supply.
Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
Unloaded merchandise and stocked cases with new merchandise.
Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Developed a comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
Managed inventory levels through proper ordering and rotation practices, minimizing waste and optimizing freshness.
Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
Wrapped, weighed and filled product with efficiency to manage high volume of customers.
Ensured compliance with all relevant regulations related to meat handling and storage, reducing the risk of potential violations.
Addressed any discrepancies found during inventory counts promptly helping maintain accurate records.
Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Line Cook
Five Guys Burger And Fries
11.2007 - 05.2010
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Grilled meats and seafood to customer specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked food temperature regularly to verify proper cooking and safety.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.